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Training with Iverson classes

Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.

At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.

Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.


They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.


In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Additional Info

  • Certification Course only
  • Course Code MS-721T00
  • Price 3000
  • Exam Price Exclude
  • Exam Code MS-721
  • Duration 4
  • Principals Microsoft
  • Schedule

    4-7 Mar 2024

    24-27 Jun 2024

    14-17 Oct 2024

  • Audience


  • Prerequisities

    Before attending this course, students must have:

    • Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.

    • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

    • A proficient understanding of general IT practices.

    • A working knowledge of PowerShell.

  • At Course Completion
  • Module 1 Title Configure your Microsoft 365 experience
  • Module 1 Content


  • Module 2 Title Manage users, licenses, and mail contacts in Microsoft 365
  • Module 2 Content


  • Module 3 Title Manage groups in Microsoft 365
  • Module 3 Content


  • Module 4 Title Add a custom domain in Microsoft 365
  • Module 4 Content


  • Module 5 Title Configure client connectivity to Microsoft 365
  • Module 5 Content


  • Module 6 Title Configure administrative roles in Microsoft 365
  • Module 6 Content


  • Module 7 Title Manage tenant health and services in Microsoft 365
  • Module 7 Content


  • Module 8 Title Deploy Microsoft 365 Apps for enterprise
  • Module 8 Content


  • Module 9 Title Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
  • Module 9 Content


  • Module 10 Title Explore identity synchronization
  • Module 10 Content


  • Module 11 Title Prepare for identity synchronization to Microsoft 365
  • Module 11 Content


  • Module 12 Title Implement directory synchronization tools
  • Module 12 Content


  • Module 13 Title Manage synchronized identities
  • Module 13 Content


  • Module 14 Title Manage secure user access in Microsoft 365
  • Module 14 Content


  • Module 15 Title Examine threat vectors and data breaches
  • Module 15 Content


  • Module 16 Title Explore the Zero Trust security model
  • Module 16 Content


  • Module 17 Title Explore security solutions in Microsoft 365 Defender
  • Module 17 Content


  • Module 18 Title Examine Microsoft Secure Score
  • Module 18 Content


  • Module 19 Title Examine Privileged Identity Management
  • Module 19 Content


  • Module 20 Title Examine Azure Identity Protection
  • Module 20 Content


  • Module 21 Title Examine Exchange Online Protection
  • Module 21 Content


  • Module 22 Title Examine Microsoft Defender for Office 365
  • Module 22 Content


  • Module 23 Title Manage Safe Attachments
  • Module 23 Content


  • Module 24 Title Manage Safe Links
  • Module 24 Content


  • Module 25 Title Explore threat intelligence in Microsoft 365 Defender
  • Module 25 Content


  • Module 26 Title Implement app protection by using Microsoft Defender for Cloud Apps
  • Module 26 Content


  • Module 27 Title Implement endpoint protection by using Microsoft Defender for Endpoint
  • Module 27 Content


  • Module 28 Title Implement threat protection by using Microsoft Defender for Office 365
  • Module 28 Content


  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM3,000.00(+RM240.00 Tax)
* Training Dates:

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.


In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.


The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.

Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

Additional Info

  • Certification Course only
  • Course Code MS-102T00
  • Price 3500
  • Exam Price Exclude
  • Exam Code MS-102
  • Duration 5
  • Principals Microsoft
  • Schedule

    5-9 Feb 2024

    18-22 Mar 2024

    22-26 Apr 2024

    1-5 Jul 2024

    5-9 Aug 2024

    2-6 Sep 2024

    7-11 Oct 2024

    4-8 Nov 2024

    2-6 Dec 2024

  • Audience

    This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

    Job role: Administrator

  • Prerequisities

    Before attending this course, students must have:

    • Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.

    • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

    • A proficient understanding of general IT practices.

    • A working knowledge of PowerShell.

  • At Course Completion
  • Module 1 Title Configure your Microsoft 365 experience
  • Module 1 Content


  • Module 2 Title Manage users, licenses, and mail contacts in Microsoft 365
  • Module 2 Content


  • Module 3 Title Manage groups in Microsoft 365
  • Module 3 Content


  • Module 4 Title Add a custom domain in Microsoft 365
  • Module 4 Content


  • Module 5 Title Configure client connectivity to Microsoft 365
  • Module 5 Content


  • Module 6 Title Configure administrative roles in Microsoft 365
  • Module 6 Content


  • Module 7 Title Manage tenant health and services in Microsoft 365
  • Module 7 Content


  • Module 8 Title Deploy Microsoft 365 Apps for enterprise
  • Module 8 Content


  • Module 9 Title Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
  • Module 9 Content


  • Module 10 Title Explore identity synchronization
  • Module 10 Content


  • Module 11 Title Prepare for identity synchronization to Microsoft 365
  • Module 11 Content


  • Module 12 Title Implement directory synchronization tools
  • Module 12 Content


  • Module 13 Title Manage synchronized identities
  • Module 13 Content


  • Module 14 Title Manage secure user access in Microsoft 365
  • Module 14 Content


  • Module 15 Title Examine threat vectors and data breaches
  • Module 15 Content


  • Module 16 Title Explore the Zero Trust security model
  • Module 16 Content


  • Module 17 Title Explore security solutions in Microsoft 365 Defender
  • Module 17 Content


  • Module 18 Title Examine Microsoft Secure Score
  • Module 18 Content


  • Module 19 Title Examine Privileged Identity Management
  • Module 19 Content


  • Module 20 Title Examine Azure Identity Protection
  • Module 20 Content


  • Module 21 Title Examine Exchange Online Protection
  • Module 21 Content


  • Module 22 Title Examine Microsoft Defender for Office 365
  • Module 22 Content


  • Module 23 Title Manage Safe Attachments
  • Module 23 Content


  • Module 24 Title Manage Safe Links
  • Module 24 Content


  • Module 25 Title Explore threat intelligence in Microsoft 365 Defender
  • Module 25 Content


  • Module 26 Title Implement app protection by using Microsoft Defender for Cloud Apps
  • Module 26 Content


  • Module 27 Title Implement endpoint protection by using Microsoft Defender for Endpoint
  • Module 27 Content


  • Module 28 Title Implement threat protection by using Microsoft Defender for Office 365
  • Module 28 Content


  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM3,500.00(+RM280.00 Tax)

PMP Hard Copy Book Purchase

-Payment 2-

Optimizing Your Energy
Date: 11/12/2023 - 11/12/2023

-2nd Payment-

Make It Rain
Date: 29/11/2023 - 29/11/2023

-Payment 1-

Optimizing Your Energy
Date: 11/12/2023 - 11/12/2023

Microsoft Azure Fundamentals (VILT)
Date: 12/12/2023 - 13/12/2023

Microsoft Azure Fundamentals (VILT)
Date: 12/12/2023 - 13/12/2023

Microsoft Azure Fundamentals (VILT)
Date: 12/12/2023 - 13/12/2023

PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.

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