Training with Iverson classes

Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.

At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.

Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

CC-300 : Crisis Communication Implementer

RM4,680.00(+RM280.80 Tax)
* Training Dates:

* Price excludes Exam


Crisis Communication Implementer or CC-300 is a 2-day intermediate Crisis Communication course with a two and a half hour, 100 Multiple Choice Question (MCQ) based examination, following the successful completion of the course.

This intermediate-level course is suitable for professionals assigned to support the crisis communication effort. Course participants should have prior knowledge and experience in Business Continuity Management (BCM), Crisis Management (CM) and/or IT Disaster Recovery (DR).

Having understood the different types of organisational crisis scenarios from the foundation course, participants will be guided to take a examine their organisation’s current threats and potential crises. Participants would be guided to perform a stakeholder analysis and identify issues in order to develop an appropriate crisis communication plan to manage a crisis situation.

If your organization has a full-time or designated corporate communication professional, this course will assist his/her understanding of crisis communication issues that are linked to the various BCM, CM and DR planning efforts. This course is also beneficial for BCM, CC and DR professionals who need to support the organisation’s communication process during a disaster or crisis.

Audience Profile

  • This course is designed for Middle Management, Department Representatives, Business Unit BCM Coordinators; BC/DR and CC Managers.

At Course Completion

Participants will emerge with a clear understanding on the concepts of crisis communication (CC) and its processes. These include the understanding of the following:

  • Understand the activities and key deliverables with the CC planning methodology.
  • Identify and assemble the CC team members.
  • Assign the roles and responsibilities for each of the CC team member.
  • Identify audiences, stakeholders and interested parties.
  • Link crisis communications within and outside of the organization.
  • Perform risk assessment to identify the possible threats and incident scenarios such as riots, supply chain disruptions and product recalls.
  • Establish level of crisis.
  • Identify and develop the relevant CC strategies.
  • Understand media handling principles.

Course Information
2.5 Days

14-16 Mar 2018

4-6 Jul 2018

We are using cookies to give you the best experience on our site. By continuing to use our website without changing the settings, you are agreeing to use of cookies.
Ok Decline