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MS54006A : Time and Task Management Using Microsoft® Office Outlook 2003

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E-mail, calendaring, and meeting management are critical activities that drive individual workers’ daily lives. So many people “live” in Microsoft® Office Outlook® 2003, making it their prime tool for communication and productivity. This course, formerly course number 4006, will provide experienced business professionals with a better hands-on understanding of how to manage their time more effectively, define tasks more accurately, and process incoming information more efficiently. Using Microsoft Office Outlook 2003 as a “dashboard” application, students will learn how to manage their schedules, projects and assignments, and create and respond to e-mail with greater confidence. 

Audience Profile

This course is designed for people who rely on Outlook for communication and who already use it for basic information workflow tasks such as e-mail, appointments and managing task lists. They are accomplished users of the application, but are looking for techniques to better manage Inbox overload and more effectively define and execute tasks, all to maximize productivity in a standard work day. 


Before attending this course, students must have:

  • Experience as business professionals who work within Outlook and Microsoft Office as a regular part of their day.
  • A working familiarity with Outlook as a communications platform; specifically through e-mails, appointments and reminders, and tasks.
  • A general awareness of time management principles, and a desire to take control of their day. 

At Course Completion

After completing this course, students will be able to:

  • Use dated and undated tasks, combined with context and categorization to make an informed decision about the next most important thing that needs to be done at any given time.
  • Effectively customize and manage the Task Pad and Task window in Outlook to provide the right types of information for various life and business scenarios.
  • Learn how to make e-mail more useful and get faster, more accurate responses by creating meaningful subject lines.
  • Learn how to use drag-and-drop techniques to instantly convert e-mail into calendar events or tasks. Students will also learn how these techniques can be used to attach the e-mail (including any file attachments) or convert the e-mail body to a text note in the new appointment or task.
  • Use custom views to create the “Outlook Dashboard” to bring all of the information necessary to properly manage time and tasks into one central location. 

Course Outline

RM525.00(+RM31.50 Tax)
* Training Dates:

* Price excludes Exam

Course Information
1 Day

3 Aug 2018

7 Nov 2018

PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.

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