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Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

MB-210T01 : Dynamics 365 for Customer Engagement for Sales

Course Only TRAINING ONLY
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Overview

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal.

Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Audience Profile

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Prerequisities

Familiarity of business applications and the desire to customize and implement them for your business.

At Course Completion

After completing this course, you will be able to:

  • Install and configure the application.
  • Identify common sales scenarios.
  • Complete a sales cycle.
  • Configure product catalog.
  • Manage customer records.
  • Utilize analytics tools with customer data.

Course Outline

RM1,400.00(+RM84.00 Tax)

* Price excludes Exam

Course Information
EXAM CODE
MB-210
DURATION
1 Day
Schedule

Available upon request

PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.

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