CDFOM : Certified Data Centre Facilities Operations Manager (VILT)

Overview

Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.

The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.

Audience Profile

• The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the  data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations.

Prerequisities

It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the CDCP® prior to attending CDFOM®.

At Course Completion

After completing this course, you will be able to:

• Perform the needs analysis translating business requirements to data center services
• Set-up and manage the data center operations team
• Implement and monitor safety- and security practices
• Identify a suitable maintenance program for the data center facility and its equipment
• Select the appropriate policies and procedures required for data center operations
• Monitor the data center availability, capacity and capability
• Manage and implement basic data center projects
• Set-up and implement an environmental sustainability program
• Select an appropriate back-up site to support organizational resilience
• Identify and respond to risk in the data center
• Manage and support the document life cycle
• Create a basic budget proposal
• Select and manage vendors and measure their performance
• Manage data center assets

Course Outline