Training with Iverson classes

Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.

At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.

Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

ITIL4 : ITIL® 4 Foundation

Course and Certificate TRAINING AND CERTIFICATION
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Overview

ITIL® is the world’s leading best practice framework for implementing IT Service Management. Organizations use ITIL to plan, implement, support and improve services and create value for their customers. In this course you will learn the Foundational knowledge and skills for adopting and adapting best practices for ITSM in your organization.

Audience Profile

This course is designed for anyone who would like a foundational understanding of IT Service Management, its key principles and practices, and how it will help you deliver better value to your customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements.


This course is also designed for students who are seeking the ITIL 4 Foundation certification and who want to prepare for ITIL 4 Foundation exam.

Prerequisities

To ensure your success in this course, end-user level computer and networking skills are required. You can obtain this level of skills and knowledge by taking the following Logical Operations courses:
• Using Microsoft® Windows® 10 or any similar introductory course

Some level of work experience in IT service support or IT service delivery is highly recommended. You may wish to take any one or more courses from the Logical Operations “IT Systems and Support” curriculum library to supplement your professional experience in this area.

Course Outline

RM3,800.00(+RM228.00 Tax)
* Training Dates:

* Price includes Exam

Course Information
DURATION
3 Days
Schedule

13-15 Jan 2020

20-22 Jan 2020 (Penang)

17-19 Feb 2020

9-11 Mar 2020

16-18 Mar 2020 (Penang)

13-15 Apr 2020

13-15 May 2020 (Penang)

18-20 May 2020

8-10 Jun 2020

13-15 Jul 2020

20-22 Jul 2020

10-12 Aug 2020

2-4 Sep 2020 (Penang)

21-23 Sep 2020

12-14 Oct 2020

9-11 Nov 2020

16-18 Nov 2020 (Penang)

7-9 Dec 2020

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