Managing the facilities of today’s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today’s mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.

The CDFOM^® (Certified Data Center Facilities Operations Manager) course is a three-day course which will enable data center managers to gain in-depth knowledge of managing data center operations from planning to monitoring and reporting. This course breaks down the complexity of managing a mission-critical high-availability data center facility into manageable and systematic processes. Not only are the topics covered based on international standards, the course includes best-practises by seasoned data center professionals with many years’ experience managing global data center facilities. The CDFOM^® is an intensive course packed with a lot of information which brings tremendous value to the participants, enabling them to improve the operations of their data center. The course is fully aligned with the DCOS^® (Data Center Operations Standard).