

SIAMP: Service Integration & Management (SIAM™) Professional
Course Information

Course Name
SIAMP: Service Integration & Management (SIAM™) Professional

Exam code
SIAMP

Duration
3 Days
Certification
Overview
EXIN SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization. It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.
Audience Profile
SIAM™ Professional is ideal for professionals who want to improve and extend their Service Integration and Management knowledge. This makes it very interesting for Service Managers and Practitioners, Service Provider Portfolio Managers, Process Managers, Project Managers and many others.
Prerequisites
Accredited SIAM™ Professional training, including successful completion of the Practical Assignments.
At Course Completion
- Establish a governance framework based on SIAM practices.
- Perform an organization assessment to better determine and establish a plan and promote improvements.
- Determine the key elements to perform a SIAM implementation.
- Design and build up a SIAM model for different environments and organizations.
- Lead a SIAM implementation.
- Select different approaches to implement SIAM.
- Use organizational change management in order to boost the SIAM implementation.
- Improve the organization’s SIAM ecosystem at every stage.
- Manage and continuously improve multiple processes based on SIAM.
Course Outline
- Elements of a SIAM governance framework
- Analysis of the current situation
- Key elements of a SIAM strategy
- Design a detailed SIAM mode
- Plan a SIAM implementation
- Different scenarios supporting a SIAM implementation
- Ongoing organizational change management (OCM)
- Operate, assure and improve a SIAM ecosystem
- Audit and Compliance
- Application of SIAM practices – Discovery & Strategy
- Application of SIAM practices – Plan & Build
- Application of SIAM practices – Implement
- Application of SIAM practices – Run & Improve
Overview
Overview
EXIN SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization. It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.
Audience Profile
Audience Profile
SIAM™ Professional is ideal for professionals who want to improve and extend their Service Integration and Management knowledge. This makes it very interesting for Service Managers and Practitioners, Service Provider Portfolio Managers, Process Managers, Project Managers and many others.
Prerequisities
Prerequisites
Accredited SIAM™ Professional training, including successful completion of the Practical Assignments.
At Course Completion
At Course Completion
- Establish a governance framework based on SIAM practices.
- Perform an organization assessment to better determine and establish a plan and promote improvements.
- Determine the key elements to perform a SIAM implementation.
- Design and build up a SIAM model for different environments and organizations.
- Lead a SIAM implementation.
- Select different approaches to implement SIAM.
- Use organizational change management in order to boost the SIAM implementation.
- Improve the organization’s SIAM ecosystem at every stage.
- Manage and continuously improve multiple processes based on SIAM.
Course Outline
Course Outline
- Elements of a SIAM governance framework
- Analysis of the current situation
- Key elements of a SIAM strategy
- Design a detailed SIAM mode
- Plan a SIAM implementation
- Different scenarios supporting a SIAM implementation
- Ongoing organizational change management (OCM)
- Operate, assure and improve a SIAM ecosystem
- Audit and Compliance
- Application of SIAM practices – Discovery & Strategy
- Application of SIAM practices – Plan & Build
- Application of SIAM practices – Implement
- Application of SIAM practices – Run & Improve
