Overview

This course focuses on the other aspects of a solution, and on maximising the value for your company and enabling customers to reach their full business potential. Most organisations involved in digital transformation are focused on efforts around three core processes: idea-to-market, market-to-order, and order-to-cash. They are concerned with changes needed in people, processes, and technology.

To provide the greatest value, one must move beyond creating solutions to satisfy a number of requirements and instead advise customers on technology use for their processes, and how people and processes will be impacted and need to change as a result of the proposed solution.