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AB-730: Transform business workflows with generative AI

Because we know just how hard it is to get the size.

Training
Certificate

AB-730: Transform business workflows with generative AI

Course Information

Course Name

AB-730: Transform business workflows with generative AI

Exam code

AB-730

Duration

1 Day

Overview

Transform business workflows with generative AI, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

Overview

Overview

Transform business workflows with generative AI, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

Intended Audience

AB-730T00: Transform business workflows with generative AI is designed for professionals from a wide range of business functions, such as marketing, sales, operations, product management, customer success, human resources, and finance. The course is suitable for those looking to enhance their productivity, streamline workflows, and confidently demonstrate AI skills in a modern workplace.

  • Students should have basic functional experience with Microsoft 365 services.

Course Outline

Learn about generative AI, a technology that uses machine learning models to generate new content, ideas, or solutions based on existing data.

 

Lessons

  • Introduction
  • What is generative AI?
  • Understand responsible AI
  • Microsoft 365 Copilot as your workflow companion
  • Knowledge check
  • Summary

Learn about Microsoft 365 Copilot Chat, a tool that leverages generative AI to enhance productivity and streamline workflows.

  • Introduction
  • What is Copilot Chat?
  • Write effective prompts to optimize Copilot responses
  • Manage prompts and conversations in Copilot Chat
  • What are Copilot agents?
  • Knowledge check
  • Summary

 

This module discusses Microsoft 365 Copilot. It highlights how to create a first draft of your document, then edit and enhance your content creation process to improve efficiency and collaboration.

  • Introduction
  • Draft your content using Microsoft 365 Copilot
  • Research and gather information using the Researcher Agent
  • Knowledge check
  • Summary

 

This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies, and practical use cases.

 

  • Introduction
  • Analyze data workflows in Excel with Copilot
  • Generate insights using the Analyst Agent
  • Knowledge check
  • Summary

This module discusses Microsoft 365 Copilot. It highlights how to manage meetings and enhance collaboration effectively.

  • Introduction
  • Streamline meeting preparation and follow ups with Copilot
  • Enhance collaboration with Copilot Chat, Pages, and Notebooks
  • Knowledge check
  • Summary

 

This module provides an opportunity for you to consider how to effectively use Microsoft 365 Copilot in various business scenarios, such as drafting client proposals and creating executive summaries.

  • Introduction
  • Scenario 1: Prepare weekly status report
  • Scenario 2: Build a client proposal deck
  • Scenario 3: Create an executive summary
  • Summary
Course Price

RM1,400.00 exc. 8% tax

Training Dates
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