
Course Information

Course Name
AAI-GAIF: AI Awareness & Generative AI Fundamentals

Duration
2 Days
Overview
This 2-day interactive workshop is designed to provide business professionals with a clear and practical understanding of Artificial Intelligence (AI), with a strong focus on the emerging field of Generative AI (GenAI). Participants will explore how AI is transforming industries, learn to identify AI opportunities within their own functions, and gain hands-on experience with popular GenAI tools like ChatGPT, Microsoft Copilot, and Canva AI.
Audience Profile
Non-technical business teams, functional heads, operations, HR, marketing, etc.
Prerequisites
At Course Completion
By the end of this workshop, participants will be able to:
- Understand core AI and Generative AI concepts in a business context without requiring technical knowledge.
- Identify practical use cases of AI and GenAI in functions such as HR, Marketing, Operations, Customer Support, and more.
- Experience hands-on demos of GenAI tools like ChatGPT, Microsoft Copilot, and others to solve real business tasks.
- Recognize ethical, privacy, and governance issues associated with AI implementation and how to address them.
- Assess their organization’s readiness for AI adoption and explore steps to begin using AI safely and effectively.
- Apply prompt engineering basics to get accurate and useful output from GenAI tools.
- Collaborate on use-case design, applying AI concepts to real team or department scenarios.
Course Outline
- What is AI? Key terms and technologies
- Traditional AI vs. Generative AI
- Real-world applications across industries
- How machines learn (non-technical explanation)
- Overview of NLP, Computer Vision, and Deep Learning
- Demo: Image recognition or text summarization
- Bias, misinformation, and responsible use
- AI in compliance, privacy, and cybersecurity
- Case study: Ethics gone wrong
- Finance, Healthcare, Manufacturing, Education
- Practical examples across business functions
- Organizational readiness checklist
- Building internal capabilities vs. vendor support
- Change management in AI adoption
- GenAI models (e.g. GPT, DALL)
- Examples: content, image, video, code generation
- Tool overview: ChatGPT, Bard, Copilot
- Marketing & Comms: Auto content, visuals, branding
- HR: Policies, onboarding, job posts
- Customer Service: AI chat, summarization
- Demo: Prompt crafting + tool walkthrough (ChatGPT, Canva AI, etc.)
- Visual guides, automation scripts
- Predictive maintenance checklists
- AI-generated SOPs (hands-on scenario)
- How Copilot integrates into M365 apps
- Real-time walkthrough: Outlook, Word, Excel
- Guided practice session + tips
- No-code/low-code AI tools for daily work
- GenAI productivity hacks
- Personalizing AI for role-specific needs
- Breakout teams: Design your AI-enabled process
- Group presentations & feedback
- Final Q&A, wrap-up, and certification
Overview
Overview
This 2-day interactive workshop is designed to provide business professionals with a clear and practical understanding of Artificial Intelligence (AI), with a strong focus on the emerging field of Generative AI (GenAI). Participants will explore how AI is transforming industries, learn to identify AI opportunities within their own functions, and gain hands-on experience with popular GenAI tools like ChatGPT, Microsoft Copilot, and Canva AI.
Audience Profile
Audience Profile
Non-technical business teams, functional heads, operations, HR, marketing, etc.
Prerequisities
Prerequisites
At Course Completion
At Course Completion
By the end of this workshop, participants will be able to:
- Understand core AI and Generative AI concepts in a business context without requiring technical knowledge.
- Identify practical use cases of AI and GenAI in functions such as HR, Marketing, Operations, Customer Support, and more.
- Experience hands-on demos of GenAI tools like ChatGPT, Microsoft Copilot, and others to solve real business tasks.
- Recognize ethical, privacy, and governance issues associated with AI implementation and how to address them.
- Assess their organization’s readiness for AI adoption and explore steps to begin using AI safely and effectively.
- Apply prompt engineering basics to get accurate and useful output from GenAI tools.
- Collaborate on use-case design, applying AI concepts to real team or department scenarios.
Course Outline
Course Outline
- What is AI? Key terms and technologies
- Traditional AI vs. Generative AI
- Real-world applications across industries
- How machines learn (non-technical explanation)
- Overview of NLP, Computer Vision, and Deep Learning
- Demo: Image recognition or text summarization
- Bias, misinformation, and responsible use
- AI in compliance, privacy, and cybersecurity
- Case study: Ethics gone wrong
- Finance, Healthcare, Manufacturing, Education
- Practical examples across business functions
- Organizational readiness checklist
- Building internal capabilities vs. vendor support
- Change management in AI adoption
- GenAI models (e.g. GPT, DALL)
- Examples: content, image, video, code generation
- Tool overview: ChatGPT, Bard, Copilot
- Marketing & Comms: Auto content, visuals, branding
- HR: Policies, onboarding, job posts
- Customer Service: AI chat, summarization
- Demo: Prompt crafting + tool walkthrough (ChatGPT, Canva AI, etc.)
- Visual guides, automation scripts
- Predictive maintenance checklists
- AI-generated SOPs (hands-on scenario)
- How Copilot integrates into M365 apps
- Real-time walkthrough: Outlook, Word, Excel
- Guided practice session + tips
- No-code/low-code AI tools for daily work
- GenAI productivity hacks
- Personalizing AI for role-specific needs
- Breakout teams: Design your AI-enabled process
- Group presentations & feedback
- Final Q&A, wrap-up, and certification
