Exam
Certification exams are administered at the end of the last training day by an authorised training partner. The exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 26 correct answers to pass the exam.

Certification
Candidates who successfully pass the exam will receive the official ‘Certified Information Technology Operator’ certificate. The certification is valid for three years, after which the candidate needs to re-certify.

Global Accreditation and Recognition
The CITO® course material and exam are globally accredited by EXIN. EXIN is a world-leading provider of independent certification and accreditation in the IT and data centre sectors. EXIN is ISO-certified (ISO 9001:2008). Operating according to ISO 17024, ISO 27001, and EN 45011, EXIN continuously monitors the quality of exams and accreditations. More than 2 million professionals have been certified by EXIN worldwide.

Recommended Next Course
Candidates who wish to further specialise in the field of IT operations and management, having the ambition for a senior engineer/team leader role and/or management-level position, should consider attending the CITM® course.

Audience Profile
System administrators/engineers, service desk operators/agents, network administrators/engineers, software developers/engineers, account managers.

This course is most suited for aspiring and existing IT professionals from entry level up to two years of actual working experience in IT, with basic knowledge of (operating) systems, network and/or applications, and service desk operations. It is also suited for people who are changing careers and entering the IT professional world.

Required Training for Certificate
CITO: Certified IT Operator

Schedule Your Exam and Get Certified
Schedule your exam with Iverson’s Test Administrator at [email protected]