The Presenter (You)

• Focus & challenges
• Characteristics of outstanding trainer
• Your voice & image
• Dealing with stage fright & nervousness
• Making introductions
• Opening

The Learner/ Audience

• What you must know about your participants
• Motivating participants
• Principles of Adult Learning
• Colour Quadrant Communication Styles

• Effective Presentation – The Message
• What is the objective/ desired outcome?
• Pillars of Persuasion
• Aristotle’s Rhetoric: Ethos, Logos and Pathos

✓ Establishing credibility with audience

✓ Organizing the supporting facts and evidence

✓ Connecting the emotions through stories

Effective Presentation – Preparation

• Attitude & Techniques
• Metaphors, Analogies & Stories
• Support – Use of Visual, Verbal & Other Aids
• Voice!
• Non-Verbal Communication

Effective Presentation – Delivery

Practical Session:

Evaluation & Feedback

• Q&A Using the right words to inform, influence & inspire
• Anticipating and handling “tough” questions
• Active Listening skills
• Ask the right questions
• Encouraging feedback