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UT5: ITIL® Transformation (Version 5)

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Training
Certificate

UT5: ITIL® Transformation (Version 5)

Course Information

Course Name

UT5: ITIL® Transformation (Version 5)

Exam code

UT5

Duration

3 Days

Overview

ITIL® Transformation (Version 5) is intended to provide candidates with the guidance needed to transform the way they work, balancing governance, execution, and continual learning to navigate uncertainty and complexity effectively, in line with the ITIL guidance. Furthermore, it also provides practical direction for aligning people, processes, and technology, ensuring that transformations deliver measurable value and foster resilience across the organization.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Overview

Overview

ITIL® Transformation (Version 5) is intended to provide candidates with the guidance needed to transform the way they work, balancing governance, execution, and continual learning to navigate uncertainty and complexity effectively, in line with the ITIL guidance. Furthermore, it also provides practical direction for aligning people, processes, and technology, ensuring that transformations deliver measurable value and foster resilience across the organization.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

ITIL Transformation speaks to a broad and collaborative professional community, including:

  • Sponsors and owners of transformation initiatives, responsible for leading change
  • Professionals involved in delivering transformation work, to understand what needs to be done
  • Professionals impacted by transformation, to understand the support and engagement they can expect
  • Consultants supporting organizations through transformation initiatives

Prerequisites

ITIL 4 Foundation or ITIL Foundation (Version 5)

By the end of this course, you will be able to:

  • explain core ITIL concepts and how they support transformation
  • describe transformation layers, stages, patterns, and contexts
  • explain how tools, methods, governance models, and measurements are used in transformation
  • explain how AI, DevOps, and PRINCE2 integrate with ITIL for value creation.

Course Outline

Course Price

RM7,100.00 exc. 8% tax

Training Dates
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