As organizations accelerate digital transformation, AI adoption, automation, and service innovation, IT Service Management practices must evolve accordingly. ITIL 5 represents the next stage of the world’s most widely adopted ITSM framework, building on the success of ITIL 4 while introducing new perspectives to help organizations create value in a rapidly changing environment.

This webinar will provide an overview of ITIL Foundation Version 5, explore the key enhancements and differences from ITIL 4, discuss the implications for certified professionals, and give an insight of the learning path forward.