Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.
At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.
Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.
Data centres are at the core of many organisations. Downtime of the data centre could lead to major losses to the business. This has led many organisations to build resilience at various levels such as at the data centre facilities infrastructure and at the ICT layer. However, following recommendations of various vendors, consultants and public domain information might result in under- or over-specication. Therefore it would be better to follow a commonly accepted standard as the basis for the design and built principles.
The ANSI/TIA-942 Standard species requirements and guidelines for the design and build of a data centre. It is intended for use by designers who need a comprehensive understanding of the data centre design encompassing Architecture, Mechanical, Electrical and Telecom requirements and guidelines, not always covered by other generic guidelines and so called “standards”.
Understanding the intent of the ANSI/TIA-942 standard is of fundamental importance, not only for the successful implementation of the data centre, but also for its sustainable operations. In this three-day course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations.
The course is well suited for all types of data centres, be it enterprise data centres or multi-tenant, third party data centres such as co-location, managed services and cloud service providers.
3-5 Apr 2024
30 Sep 2024 - 2 Oct 2024
The primary audience for this course are professionals involved with designing, building, maintaining and operating mission critical data centres and those who wish to attend the CTIA® (Certified TIA-942 Internal Auditor) course.
Participants must possess a valid data centre training certificate such as CDCP® or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC® course.
After completing this course, you will be able to:
The CDMS® is a 2-day course is designed to expose participants to a step-by-step methodology which will enable them to reduce the risks involved when undertaking a data centre migration. It will also give participants a lot of valuable practical hints and tips by trainers having extensive experience in moving and consolidating mission-critical data centre.
Data Centre Migration is a challenge where an increasing number of Organisations are facing relocation of their Data
Centre due to space, power and/or cooling limitations of their current facilities. A Data Centre move could also be voluntary due to other considerations such as consolidation of multiple data centre sites, targeting a lower cost of operation (Opex) by improving efficiency and other initiatives.
Data Centre Migrations are exceptionally high-risk undertakings, which most data centre professionals have never undertaken before, or have done only a few times in their life. The level of e ort put into the planning and discovery phase is directly proportionate to the amount of risk mitigated. It is an exercise that requires collaboration with various areas of the business with which one might not normally interface.
25-26 Mar 2024 (VILT)
13-14 Jun 2024 (VILT)
30-31 Oct 2024 (VILT)
The primary audience is an IT, Facilities or Data Centre Operations professional working in and around the data Centre (representing both end-customers and/or service provider/ facilitators) and having to deal with Data Centre Migration Projects and/or Data Centre Strategies, such as: Project Managers, Data Centre managers, Operations/ Floor /Facility managers, IT managers, Network/System Engineers, Data Centre Sales/Consultants, Logistic Managers.
There is no specific prerequisite for the CDMS® course. However, participants who have actual experience in the data centre and/or IT infrastructures are best suited. Attendance of the CDCP® course is recommended but not a requirement.
After completing this course, you will be able to:
Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.
The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.
17-19 Jan 2024 (VILT)
20-22 Mar 2024 (VILT)
8-10 May 2024 (VILT)
10-12 Jul 2024 (VILT)
4-6 Sep 2024 (VILT)
13-15 Nov 2024 (VILT)
4-6 Dec 2024 (VILT)
It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the DCFC®/CDCP® prior to attending CDFOM®.
After completing this course, you will be able to:
Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.
The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.
Check Certified Data Centre Facilities Operations Manager (VILT) Class Schedule
6-8 Mar 2024
1-3 Jul 2024
25-27 Sep 2024
It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the DCFC®/CDCP® prior to attending CDFOM®.
After completing this course, you will be able to:
With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical data centre is designed, maintained and operated with hi-availability and efficiency in mind. Fact is, however, that most Data Centre's do not meet the full availability, capacity, safety or efficiency requirements often demanded. The ever changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required.
The Certified Data Centre Expert course is a five-day course designed to prepare participants to analyze a given business case and perform technical evaluation for a project plan and a set of designs for implementation of a mission critical Data Centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCE® builds upon knowledge gained in CDCP® and CDCS® courses. Participants who pass the exam will join the industry’s elite Data Centre project design experts.
22-26 Jan 2024 (VILT)
22-26 Apr 2024 (VILT)
29 Jul 2024 - 2 Aug 2024 (VILT)
21-25 Oct 2024 (VILT)
Participants must hold a valid CDCS® certificate in order to register for the CDCE® class.
After completing this course, you will be able to:
With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or efficiency requirements that are often demanded. The ever-changing technologies places even greater pressure on data centre managers along with the faster pace at which these changes are required.
The CDCP® course is a 2-day course. It designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc, to ensure a high-available data centre.
29-30 Jan 2024
4-5 Mar 2024
6-7 May 2024
15-16 Jul 2024
23-24 Sep 2024
14-15 Oct 2024
25-26 Nov 2024
The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.
There is no specific prerequisite for the CDCP® course. However, participants who already have at least one or two years’ experience in a data centre or facilities environment may be best suited. Those with no experience just yet are most welcome to participate.
After completion of the course the participant will be able to:
Choose an optimum site for mission-critical data centre based on current and future needs
Describe all components that are important for highavailability in a data centre and how to effectively setup the data centre
Name and apply the various industry standards
Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.
Review the electrical distribution system to avoid costly downtime
Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future
Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
Setup effective data centre monitoring ensuring the right people get the right message
Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre
Select equipment racks and components suitable for ICT equipment and its cooling requirements
Select the correct light levels for the various areas of the data centre.
Select appropriate fire safety/protection controls to detect and suppress potential fire
Certification exams will be administered at the end of the last day of the course. The exam is a one-hour, 40 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Professional” Certificate.
CDCS® (Certified Data Centre Specialist) is a 3-day advance level for training data centre design/build professionals. The CDCS® course will cover engineering calculations on the various components in a data centre facility. CDCS® will further increase attendees' competencies to a level of a compatible sparring partner with suppliers and verify offers provided by vendors for correctness, effectiveness and efficiency.
CDCS® is the second training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class. CDCS itself is a prerequisite for persons wishing to achieve the CDCE® status.
24-26 Jan 2024 (VILT)
19-21 Feb 2024 (VILT)
13-15 Mar 2024 (VILT)
17-19 Apr 2024 (VILT)
15-17 May 2024 (VILT)
12-14 Jun 2024 (VILT)
24-26 Jul 2024 (VILT)
12-14 Aug 2024 (VILT)
18-20 Sep 2024 (VILT)
9-11 Oct 2024 (VILT)
6-8 Nov 2024 (VILT)
11-13 Dec 2024 (VILT)
The primary audience for this course is an
Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class.
After completing this course, you will be able to:
- Power infrastructure layout;
- Generators;
- UPS Systems;
- Harmonic Filters;
- Battery Banks;
Attendees will take a 1.5 hour CDCS® exam. The exam is 60 questions, multiple choice, closed-book. The passing mark is 45 out of 60.
CDCS® (Certified Data Centre Specialist) is a 3-day advance level for training data centre design/build professionals. The CDCS® course will cover engineering calculations on the various components in a data centre facility. CDCS® will further increase attendees' competencies to a level of a compatible sparring partner with suppliers and verify offers provided by vendors for correctness, effectiveness and efficiency.
CDCS® is the second training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class. CDCS itself is a prerequisite for persons wishing to achieve the CDCE® status.
26-28 Feb 2024
29-31 May 2024
17-19 Jul 2024
16-18 Oct 2024
The primary audience for this course is an
Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class.
After completing this course, you will be able to:
- Power infrastructure layout;
- Generators;
- UPS Systems;
- Harmonic Filters;
- Battery Banks;
Attendees will take a 1.5 hour CDCS® exam. The exam is 60 questions, multiple choice, closed-book. The passing mark is 45 out of 60.
With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or efficiency requirements that are often demanded. The ever-changing technologies places even greater pressure on data centre managers along with the faster pace at which these changes are required.
The CDCP® course is a 2-day course. It designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc, to ensure a high-available data centre.
3-4, 15-16, 22-23 Jan 2024 (VILT)
14-15, 26-27 Feb 2024 (VILT)
4-5, 18-19, 27-28 Mar 2024 (VILT)
1-2, 29-30 Apr 2024 (VILT)
6-7, 13-14, 20-21 May 2024 (VILT)
10-11, 19-20, 24-25 Jun 2024 (VILT)
8-9, 15-16, 22-23 Jul 2024 (VILT)
5-6, 12-13, 19-20 Aug 2024 (VILT)
2-3, 9-10, 16-17 Sep 2024 (VILT)
7-8, 14-15, 28-29 Oct 2024 (VILT)
4-5, 11-12, 18-19 Nov 2024 (VILT)
2-3, 9-10 Dec 2024 (VILT)
The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.
There is no specific prerequisite for the CDCP® course. However, participants who already have at least one or two years’ experience in a data centre or facilities environment may be best suited. Those with no experience just yet are most welcome to participate.
After completion of the course the participant will be able to:
Choose an optimum site for mission-critical data centre based on current and future needs
Describe all components that are important for highavailability in a data centre and how to effectively setup the data centre
Name and apply the various industry standards
Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.
Review the electrical distribution system to avoid costly downtime
Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future
Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
Setup effective data centre monitoring ensuring the right people get the right message
Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre
Select equipment racks and components suitable for ICT equipment and its cooling requirements
Select the correct light levels for the various areas of the data centre.
Select appropriate fire safety/protection controls to detect and suppress potential fire
Certification exams will be administered at the end of the last day of the course. The exam is a one-hour, 40 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Professional” Certificate. The CDCP certificate is valid for 3 years, after which 1-day refresher and a 1-hour exam will be required to maintain the CDCP certification standing.
This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.
23-27 Aug 2021
This course requires completion of one of the following prerequisites:
Equivalent knowledge and administration experience with ESXi and vCenter Server
By the end of the course, you should be able to meet the following objectives:
• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
• Describe the benefits and capabilities of VMware Skyline
• Explain the purpose of key vSphere log files
• Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify the root cause, and implement the appropriate resolution
• Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select the correct resolution
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components
• Introductions and course logistics
• Course objectives
• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
• Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
• Identify important vSphere log files and interpret the log file contents
• Describe the benefits and capabilities of VMware Skyline
• Explain how VMware Skyline works
• Identify uses for Skyline Advisor
• Analyze and resolve standard switch and distributed switch problems
• Analyze virtual machine connectivity problems and fix them
• Examine common management network connectivity problems and restore configurations
• Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and
configuration problems
• Analyze and resolve common VM snapshot problems
• Identify and resolve multipathing-related problems, including common causes of permanent device loss
(PDL) and all paths down (APD) event problems
• Identify and recover from problems related to vSphere HA
• Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
• Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
• Identify, analyze, and solve virtual machine snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual machine connection state problems
• Diagnose and recover from VMware Tools™ installation failures
• Analyze and fix problems with vCenter Server services
• Diagnose and troubleshoot vCenter Server database problems
• Examine ESXi host and vCenter Server failure scenarios and resolve the problems
PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.