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Training with Iverson classes

Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.

At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.

Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

Data centres are at the core of many organisations. Downtime of the data centre could lead to major losses to the business. This has led many organisations to build resilience at various levels such as at the data centre facilities infrastructure and at the ICT layer. However, following recommendations of various vendors, consultants and public domain information might result in under- or over-speci­cation. Therefore it would be better to follow a commonly accepted standard as the basis for the design and built principles.

The ANSI/TIA-942 Standard speci­es requirements and guidelines for the design and build of a data centre. It is intended for use by designers who need a comprehensive understanding of the data centre design encompassing Architecture, Mechanical, Electrical and Telecom requirements and guidelines, not always covered by other generic guidelines and so called “standards”.

Understanding the intent of the ANSI/TIA-942 standard is of fundamental importance, not only for the successful implementation of the data centre, but also for its sustainable operations. In this three-day course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations.

The course is well suited for all types of data centres, be it enterprise data centres or multi-tenant, third party data centres such as co-location, managed services and cloud service providers.

Additional Info

  • Certification Course & Certificate
  • Course Code CTDC
  • Price RM7400
  • Exam Price Include
  • Exam Code CTDC
  • Duration 3 Days
  • CertificationInfo Certified TIA-942 Design Consultant
  • Principals EPI
  • Schedule

    3-5 Apr 2024

    30 Sep 2024 - 2 Oct 2024

  • Audience

    The primary audience for this course are professionals involved with designing, building, maintaining and operating mission critical data centres and those who wish to attend the CTIA® (Certified TIA-942 Internal Auditor) course.

  • Prerequisities

    Participants must possess a valid data centre training certificate such as CDCP®  or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC® course.

  • At Course Completion

    After completing this course, you will be able to:

    • Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines
    • Understand the proper intent of the Standard to avoid both over- and/or under investment
    • Align Tier level selection and infrastructure investments to the business requirements
    • Understand the criteria and requirements for a high availability data centre design and how to effectively establish the data centre from the perspective of the Standard
    • Understand how the ANSI/TIA-942 standard relates to various worldwide standards.
  • Module 1 Title Introduction to Data Centre Facilities
  • Module 1 Content

  • Module 2 Title About the ANSI/TIA-942
  • Module 2 Content
    • Life of the ANSI/TIA-942 Standard 
    • Relation to other standards
    • Architectural 
    • Electrical • Mechanical 
    • Telecommunication • Areas under scope
    • High level redundancy definitions
    • Redundancy options (N, N+1 etc.) 
    • Fault tolerant 
    • Concurrent maintainability 
    • Compartmentalisation 
    • Examples of redundancy levels
  • Module 3 Title Data Centre Space Planning
  • Module 3 Content

  • Module 4 Title Data Centre Topologies
  • Module 4 Content

  • Module 5 Title Recommendations for Energy Efficiency
  • Module 5 Content

  • Module 6 Title Architectural
  • Module 6 Content
    • Site selection • Parking 
    • Multi-tenant building • Building construction 
    • Vapor barrier 
    • Roofing 
    • Floor loading 
    • Raised flooring 
    • Suspended/drop ceiling 
    • Hanging load 
    • Seismic
  • Module 7 Title Building Security & Safety
  • Module 7 Content
    • Security 
    • CCTV 
    • Staffing 
    • Bullet/ballistic proofing 
    • Lighting 
    • Safety 
      • Signage
  • Module 8 Title Building and Room Access
  • Module 8 Content
    • Security checkpoints 
    • Entry lobby 
    • Doors and windows 
    • Exit corridors 
    • Shipping and receiving areas
  • Module 9 Title Room/Area Design Requirements
  • Module 9 Content
    • Administrative offices 
    • Security offce 
    • Operations centre 
    • Restroom and break room 
    • UPS/Battery rooms 
    • Generator and fuel storage area 
    • Computer room
  • Module 10 Title Electrical
  • Module 10 Content
    • Utility power 
      • Substation
      • Feed requirements 
      • Self-generation
    • HT/HV switch gear
    • Generator and fuel supply 
    • LT/LV switch gear 
      • ATS 
      • Alternatives to ATS 
    • UPS and batteries 
    • PDU 
    • STS 
    • Groundin 
    • Surge protection
    • EPO 
    • Central power monitoring 
    • Load banks 
    • Testing 
    • Equipment maintenance 
      • Preventive maintenance 
      • Facility training programs
  • Module 11 Title Mechanical
  • Module 11 Content
    • Environmental design
      • Temperature and humidity requirements 
      • Contamination 
      • Sources 
      • Clean air 
      • Pressurisation 
      • Radio sources 
      • Vibration - Water ingress 
      • Water cooled systems 
      • Heat rejection 
      • Chilled water system 
      • Condenser water 
      • Make up water 
    • Air cooled systems 
    • HVAC control systems 
    • Plumbing 
      • Pipe routing
    • Fire suppression
    • Water leak detection
  • Module 12 Title Telecommunications
  • Module 12 Content
    • Network topology • Redundancy level design 
    • Media and connectors 
    • Cabling pathways 
    • Detailed cabling design considerations 
    • Administration and labeling 
    • Cable testing 
    • Data centre fabrics
  • Module 13 Content

  • Module 14 Content
  • Module 15 Content

  • Module 17 Content

  • Module 18 Content

  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM7,400.00(+RM592.00 Tax)
* Training Dates:

The CDMS® is a 2-day course is designed to expose participants to a step-by-step methodology which will enable them to reduce the risks involved when undertaking a data centre migration. It will also give participants a lot of valuable practical hints and tips by trainers having extensive experience in moving and consolidating mission-critical data centre.

Data Centre Migration is a challenge where an increasing number of Organisations are facing relocation of their Data

Centre due to space, power and/or cooling limitations of their current facilities. A Data Centre move could also be voluntary due to other considerations such as consolidation of multiple data centre sites, targeting a lower cost of operation (Opex) by improving efficiency and other initiatives.

Data Centre Migrations are exceptionally high-risk undertakings, which most data centre professionals have never undertaken before, or have done only a few times in their life. The level of e ort put into the planning and discovery phase is directly proportionate to the amount of risk mitigated. It is an exercise that requires collaboration with various areas of the business with which one might not normally interface.

Additional Info

  • Certification Course & Certificate
  • Course Code CDMS-VILT
  • Price RM3550
  • Exam Price Include
  • Exam Code CDMS
  • Duration 2 Days
  • CertificationInfo Certified Data Centre Migration Specialist
  • Principals EPI
  • Schedule

    25-26 Mar 2024 (VILT)

    13-14 Jun 2024 (VILT)

    30-31 Oct 2024 (VILT)

  • Audience

    The primary audience is an IT, Facilities or Data Centre Operations professional working in and around the data Centre (representing both end-customers and/or service provider/ facilitators) and having to deal with Data Centre Migration Projects and/or Data Centre Strategies, such as: Project Managers, Data Centre managers, Operations/ Floor /Facility managers, IT managers, Network/System Engineers, Data Centre Sales/Consultants, Logistic Managers.

  • Prerequisities

    There is no specific prerequisite for the CDMS® course. However, participants who have actual experience in the data centre and/or IT infrastructures are best suited. Attendance of the CDCP® course is recommended but not a requirement.

  • At Course Completion

    After completing this course, you will be able to:

    • Develop and review their Data Centre Strategy
    • Use di erent risk assessment methodologies together with practical tips speci cally for Data Centre migrations to reduce the risk during a data centre migration
    • Understand di erent migration strategies
    • Understand the legal aspects when migrating a Data Centre
    • Understand the importance of Business Service Reviews and Service Level Objectives
    • Size and design the target Data Centre
    • Understand the importance of detailed discovery and how dependencies in uence migration waves
    • Understand the safety requirements during migration
    • Get lots of practical tips when moving to another Data Centre.
  • Module 1 Title Data Centre Strategy
  • Module 1 Content
    • Data Centre Lifecycle
    • Reasons to migrate a Data Centre
    • Alternative to Data Centre Migration
    • Consolidation
    • Outsourcing
    • Cloud Computing
    • Upgrade existing Data Centre or Build New
  • Module 2 Title Project Management
  • Module 2 Content
    • Project Management and methods
    • Scope statement
    • Statement of Work (SOW)
    • Work Breakdown Structure (WBS)
    • Allocate Time to the project
    • Cost and estimation methodology
    • Project Communication
  • Module 3 Title Risk Management
  • Module 3 Content
    • Risk Management and methods
    • Risk identification
    • Risk assessment methodologies
    • Qualitative approach
    • Semi-quantitative approach
    • Quantitative approach
    • Risk evaluation
    • Risk treatment
    • Risk in Data Centre migrations
  • Module 4 Title Migration Strategies
  • Module 4 Content
    • Different Data Centre Migration Strategies
    • Heterogeneous Migration
    • Homogeneous Migration
    • Physical Migration
    • Different IT Transformations
    • Pre Migration Transformation
    • Migration Transformation
    • Post Migration Transformation
  • Module 5 Title Legal Aspects
  • Module 5 Content
    • Regulatory requirements
    • Contractual considerations
    • Legal aspects when decommissioning
  • Module 6 Title High Level Discovery & Planning
  • Module 6 Content
    • The importance of Business Service Reviews
    • The concept of Availability
    • The concept of Recoverability
    • The importance of Service Level Objectives
    • Requirements on designing the Target IT Architecture
    • Information needed for High level planning
  • Module 7 Title Design Target Data Centre
  • Module 7 Content
    • Requirements for the target Data Centre
    • Sizing the Data Centre
    • Architectural requirements
    • Cooling requirements
    • Power requirements
    • Security
  • Module 8 Title Detailed Discovery and Planning
  • Module 8 Content
    • The importance of discovery
    • Automated discovery Tools
    • Asset Management
    • Network and System Dependencies
    • Detailed Migration Planning
    • Migration Waves
    • Staffing
    • Warranties & Insurance
  • Module 9 Title Safety
  • Module 9 Content
    • Safety precautions
    • Technical safety review
    • Electrical safety
    • Lifting
    • Personal safety during migration
    • Fire safety during migration
  • Module 10 Title Security
  • Module 10 Content
    • Controversy between access and security
    • Access control
    • Managing security during migration
    • Security during migration
    • Key management
    • Practical Hints and tips
    • Continuous improvement
  • Module 11 Title Implementation
  • Module 11 Content
    • Rehearsal
    • Route investigation
    • Resourcing
    • Logistics team
    • Packing
    • Transport
    • Installing the equipment
    • Post migration support

     

  • Module 12 Title End of Project
  • Module 12 Content
    • Why project closure
    • Lessons learned
    • Phased completion of project
    • Criteria for project closure
    • The outcome of the project
    • End of project
  • Module 13 Title Exam
  • Module 13 Content
    • Sample questions
    • Self-study (time permitted)
    • Exam: Certified Data Centre Migration Specialist
  • Module 14 Content
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM3,550.00(+RM284.00 Tax)
* Training Dates:

Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.

The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.

Additional Info

  • Certification Course & Certificate
  • Course Code CDFOM-VILT
  • Price 5300
  • Exam Price Include
  • Exam Code CDFOM
  • Duration 3 Days
  • CertificationInfo Certified Data Centre Facilities Operations Manager
  • Principals EPI
  • Schedule

    17-19 Jan 2024 (VILT)

    20-22 Mar 2024 (VILT)

    8-10 May 2024 (VILT)

    10-12 Jul 2024 (VILT)

    4-6 Sep 2024 (VILT)

    13-15 Nov 2024 (VILT)

    4-6 Dec 2024 (VILT)

  • Audience
    • The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the  data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations.
  • Prerequisities

    It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the DCFC®/CDCP® prior to attending CDFOM®.

  • At Course Completion

    After completing this course, you will be able to:

    • Perform the needs analysis translating business requirements to data center services
    • Set-up and manage the data center operations team
    • Implement and monitor safety- and security practices
    • Identify a suitable maintenance program for the data center facility and its equipment
    • Select the appropriate policies and procedures required for data center operations
    • Monitor the data center availability, capacity and capability
    • Manage and implement basic data center projects
    • Set-up and implement an environmental sustainability program
    • Select an appropriate back-up site to support organizational resilience
    • Identify and respond to risk in the data center
    • Manage and support the document life cycle
    • Create a basic budget proposal
    • Select and manage vendors and measure their performance
    • Manage data center assets
  • Module 1 Title Service Level Management
  • Module 1 Content
    • Service Level Management 
    • Needs analysis 
    • Capability assessment 
    • Service portfolio 
    • Service catalogue 
    • Service Level Agreements (SLAs) 
    • Availability measurement 
    • Data points in SLA
    • Service reporting 
    • Complaint procedure
    • Customer satisfaction measurement 
    • Service Improvement Process (SIP)
    • SLA content
  • Module 2 Title The Data Center Organization
  • Module 2 Content
    • Operational issues
    • Organization chart
    • Roles and responsibilities
    • Skills matrix
    • Contingency / backup roles
    • Shift management
    • Performance management 
    • Career development 
    • Training and assessment
    • Job rotation 
    • Succession planning 
    • Disciplinary program
  • Module 3 Title Managing Safety & Statutory Requirements
  • Module 3 Content
    • Safety policies and regulations 
    • Occupational Health and Safety (OH&S)
    • Safety awareness training
    • Permit to Work (PTW)
    • Lock-out / Tag-out
    • Personal Protective Equipment (PPE) 
    • Testing and tagging of equipment 
    • Emergency preparedness and response
    • Reporting of safety issues
    • Reviews / internal audit / external audit
  • Module 4 Title Managing Physical Security
  • Module 4 Content
    • Security policies and procedures
    • Security standards and guidelines
    • Security staff
    • Security awareness
    • Security incident management 
    • Disciplinary program
    • Reviews, internal and external audits
  • Module 5 Title Facilities Management
  • Module 5 Content
    • Maintenance policies and procedures
    • Various maintenance programs
    • Outsourcing of maintenance activities 
    • Maintenance contract options 
    • Warranty 
    • Maintenance schedule 
    • Service situations
    • Spart part management 
    • Contamination control
  • Module 6 Title Data Center Operations
  • Module 6 Content
    • Policies and procedures for data center operations
    • Service operations and the daily data center operations
  • Module 7 Title Monitoring / Reporting / Control
  • Module 7 Content
    • Monitoring requirements
    • Escalation procedures
    • Reporting
    • Trend analysis
    • Reviews
  • Module 8 Title Project Management
  • Module 8 Content
    • Project management
    • Project organization
    • Project manager
    • Project phases
  • Module 9 Title Environment Sustainability
  • Module 9 Content
    • The importance of sustainability
    • Sustainability policies 
    • Environmental management 
    • Power efficiency indicators ‐
    • Waste management ‐
    • Water management
    • ICT utilisation management 
    • Environmental performance measurements
    • Renewable energy factor (REF)
  • Module 10 Title Organizational Resilience
  • Module 10 Content
    • Business continuity 
    • Data center facility options 
    • Business Impact Analysis  
    • Type of facility  
    • Human resources 
    • Facility, equipment and consumables
  • Module 11 Title Governance, Risk and Compliance
  • Module 11 Content
    • Management commitment 
    • Coordination, collaboration and integration 
    • Compliance 
    • Risk management 
    • Document management 
    • Financial management 
    • Vendor management 
    • Asset management
  • Module 12 Content
  • Module 13 Content
  • Module 14 Content
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM5,300.00(+RM424.00 Tax)
* Training Dates:

Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.

The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.

 

Check Certified Data Centre Facilities Operations Manager (VILT) Class Schedule

Additional Info

  • Certification Course & Certificate
  • Course Code CDFOM
  • Price RM5300
  • Exam Price Include
  • Exam Code CDFOM
  • Duration 3 Days
  • CertificationInfo Certified Data Centre Facilities Operations Manager
  • Principals EPI
  • Schedule

    6-8 Mar 2024

    1-3 Jul 2024

    25-27 Sep 2024

  • Audience
    • The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the  data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations.
  • Prerequisities

    It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the DCFC®/CDCP® prior to attending CDFOM®.

  • At Course Completion

    After completing this course, you will be able to:

    • Perform the needs analysis translating business requirements to data center services
    • Set-up and manage the data center operations team
    • Implement and monitor safety- and security practices
    • Identify a suitable maintenance program for the data center facility and its equipment
    • Select the appropriate policies and procedures required for data center operations
    • Monitor the data center availability, capacity and capability
    • Manage and implement basic data center projects
    • Set-up and implement an environmental sustainability program
    • Select an appropriate back-up site to support organizational resilience
    • Identify and respond to risk in the data center
    • Manage and support the document life cycle
    • Create a basic budget proposal
    • Select and manage vendors and measure their performance
    • Manage data center assets
  • Module 1 Title Service Level Management
  • Module 1 Content
    • Service Level Management 
    • Needs analysis 
    • Capability assessment 
    • Service portfolio 
    • Service catalogue 
    • Service Level Agreements (SLAs) 
    • Availability measurement 
    • Data points in SLA
    • Service reporting 
    • Complaint procedure
    • Customer satisfaction measurement 
    • Service Improvement Process (SIP)
    • SLA content
  • Module 2 Title The Data Center Organization
  • Module 2 Content
    • Operational issues
    • Organization chart
    • Roles and responsibilities
    • Skills matrix
    • Contingency / backup roles
    • Shift management
    • Performance management 
    • Career development 
    • Training and assessment
    • Job rotation 
    • Succession planning 
    • Disciplinary program
  • Module 3 Title Managing Safety & Statutory Requirements
  • Module 3 Content
    • Safety policies and regulations 
    • Occupational Health and Safety (OH&S)
    • Safety awareness training
    • Permit to Work (PTW)
    • Lock-out / Tag-out
    • Personal Protective Equipment (PPE) 
    • Testing and tagging of equipment 
    • Emergency preparedness and response
    • Reporting of safety issues
    • Reviews / internal audit / external audit
  • Module 4 Title Managing Physical Security
  • Module 4 Content
    • Security policies and procedures
    • Security standards and guidelines
    • Security staff
    • Security awareness
    • Security incident management 
    • Disciplinary program
    • Reviews, internal and external audits
  • Module 5 Title Facilities Management
  • Module 5 Content
    • Maintenance policies and procedures
    • Various maintenance programs
    • Outsourcing of maintenance activities 
    • Maintenance contract options 
    • Warranty 
    • Maintenance schedule 
    • Service situations
    • Spart part management 
    • Contamination control
  • Module 6 Title Data Center Operations
  • Module 6 Content
    • Policies and procedures for data center operations
    • Service operations and the daily data center operations
  • Module 7 Title Monitoring / Reporting / Control
  • Module 7 Content
    • Monitoring requirements
    • Escalation procedures
    • Reporting
    • Trend analysis
    • Reviews
  • Module 8 Title Project Management
  • Module 8 Content
    • Project management
    • Project organization
    • Project manager
    • Project phases
  • Module 9 Title Environment Sustainability
  • Module 9 Content
    • The importance of sustainability
    • Sustainability policies 
    • Environmental management 
    • Power efficiency indicators ‐
    • Waste management ‐
    • Water management
    • ICT utilisation management 
    • Environmental performance measurements
    • Renewable energy factor (REF)
  • Module 10 Title Organizational Resilience
  • Module 10 Content
    • Business continuity 
    • Data center facility options 
    • Business Impact Analysis  
    • Type of facility  
    • Human resources 
    • Facility, equipment and consumables
  • Module 11 Title Governance, Risk and Compliance
  • Module 11 Content
    • Management commitment 
    • Coordination, collaboration and integration 
    • Compliance 
    • Risk management 
    • Document management 
    • Financial management 
    • Vendor management 
    • Asset management
  • Module 12 Content
  • Module 13 Content
  • Module 14 Content
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM5,300.00(+RM424.00 Tax)
* Training Dates:

With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical data centre is designed, maintained and operated with hi-availability and efficiency in mind. Fact is, however, that most Data Centre's do not meet the full availability, capacity, safety or efficiency requirements often demanded. The ever changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required.

The Certified Data Centre Expert course is a five-day course designed to prepare participants to analyze a given business case and perform technical evaluation for a project plan and a set of designs for implementation of a mission critical Data Centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCE® builds upon knowledge gained in CDCP® and CDCS® courses. Participants who pass the exam will join the industry’s elite Data Centre project design experts.

Additional Info

  • Certification Course & Certificate
  • Course Code CDCE-VILT
  • Price RM11750
  • Exam Price Include
  • Exam Code CDCE
  • Duration 5 Days
  • CertificationInfo Certified Data Centre Expert
  • Principals EPI
  • Schedule

    22-26 Jan 2024 (VILT)

    22-26 Apr 2024 (VILT)

    29 Jul 2024 - 2 Aug 2024 (VILT)

    21-25 Oct 2024 (VILT)

  • Audience
    • The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the Data Centre and involved in the design/build, renovation or relocation of a mission critical Data Centre.
  • Prerequisities

    Participants must hold a valid CDCS® certificate in order to register for the CDCE® class.

  • At Course Completion

    After completing this course, you will be able to:

    • Choose an optimum site for mission critical Data Centre’s based on current and future needs
    • Describe all components important for hi-availability in a Data Centre and how to e­ffectively setup the Data Centre
    • Understand the design lifecycle stages for Data Centre build projects and the phases involved in project execution.
    • Analyze a business case and develop a project brief that is aimed at fulfilling the business resilience, site selection and design requirements for a ‑t-for-purpose and suitably redundant mission critical Data Centre.
    • Conduct technical level design reviews for a given set of preliminary design documents and perform a technical compliance audit of a set of final design development documents compliant to TIA standards.
    • Understand how to read electrical Single Line Diagrams (SLE) and other related design documents, and be able to detect the most common design mistakes.
    • Evaluate product datasheets and discriminate among technical specifications and functional requirements for suitability against a set of given design requirements for a given site and business case.
    • Correlate equipment specifications to site design constraints, such as room size and space, floor loading capacity, cooling capacity, power quality conditions and maintenance requirements while ensuring equipment selection does not compromise desired tier level compliance.
    • Develop Individual Equipment Test (IET) and Integrated Performance and Validation Test (IPVT) plans for a mission critical Data Centre.
    • Develop guidelines and checklists for hand-over of a mission critical Data Centre facility, its architectural, mechanical, electrical, IT elements and documentation.
    • Develop retirement plans for decommissioning and hand-over of an aged mission critical Data Centre facility.
  • Module 1 Title The Data Centre Lifecycle
  • Module 1 Content
    • The Data Centre lifecycle stages & phases
    • Exercise: Stage/Phase/Milestone/Document mapping
  • Module 2 Title Design Preparation
  • Module 2 Content
    • Creation of a SON – Statement Of Need
    • Technology review
    • Conceptual sizing
    • How to calculate for computer room space
    • How to calculate facility space
    • How to calculate incoming power
    • Exercise: Conceptual sizing building and power

     

    • Analysing capacity of existing facility
    • Analysing investment options
    • Site selection
    • Permits and approvals
    • Exercise: Site selection

     

    • Conceptual design
    • Budget and project timeline
    • Business case preparation
    • Project delivery structure
    • Project management options
    • Project manager and team
  • Module 3 Title Design Planning
  • Module 3 Content
    • OSRA – Operational Systems Requirement Analysis
    • TFRA – Technical Facilities Requirement Analysis
    • Operations and maintenance review
    • RFP – Request For Proposal process
    • Vendor selection
  • Module 4 Title Design Development
  • Module 4 Content
    • Project planning
    • Design development
    • PDR – Preliminary Design Review
    • Equipment selection
    • FDR/V – Final Design Review/Validation
    • Exercise: Full design validation of power, cooling, floor plans, fire suppression
    • Design freeze and LLTI
    • Creation of construction documents
    • BOM/BOQ – Bill Of Material/Bill Of Quantity
    • Exercise: Equipment selection
  • Module 5 Title Acquire
  • Module 5 Content
    • Requirements of purchase orders
    • Shipping terms
    • FWT/FAT – Factory Witness Test/Factory Acceptance Test
    • Sequencing
    • Incoming goods inspection and handling
    • Asset management
  • Module 6 Title Construct
  • Module 6 Content
    • Temporary essential services
    • Erection of the building
    • Permanent essential services
    • Building inspection
    • Snag list
    • COF – Certificate Of Fitness
  • Module 7 Title Fit-Out
  • Module 7 Content
    • Fit-Out
    • Builders cleaning
    • As-Built Drawings
  • Module 8 Title Test & Commissioning
  • Module 8 Content
    • IET – Individual Equipment Test
    • IPVT/IST – Integrated Performance Verification Test/Integrated Systems Test
    • Common mistakes with IET/IPVT
    • Deep cleaning
    • Exercise: IET/IPVT scripting
  • Module 9 Title Data Centre Handover
  • Module 9 Content
    • Facility hand-over requirements and documents
    • PCC – Practical Completion Certificate
    • DLP – Defect Liability Period
    • Defect Management
    • ICT Systems Installation
    • ICT Systems Testing
    • Hand-Over/DLP Expiry
    • FCC – Final Completion Certificate
  • Module 10 Title Retirement
  • Module 10 Content
    • Reasons and definitions of retirement
    • Building the business case and project plan
    • Sequencing
    • Transfer of site
    • Demolishing of site
    • Legal matters
    • FCC – Final Completion Certificate
  • Module 11 Title Exam Module
  • Module 11 Content
    • Q & A review & exam preparation
    • Self study period (time permitted)
    • CDCE® certification exams
  • Module 12 Content
  • Module 13 Content
  • Module 14 Content
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM11,750.00(+RM940.00 Tax)
* Training Dates:

With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or efficiency requirements that are often demanded. The ever-changing technologies places even greater pressure on data centre managers along with the faster pace at which these changes are required.


The CDCP® course is a 2-day course. It designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc, to ensure a high-available data centre.

 

Additional Info

  • Certification Course & Certificate
  • Course Code CDCP
  • Price RM3550
  • Exam Price Include
  • Exam Code CDCP
  • Duration 2 Days
  • CertificationInfo Certified Data Centre Professional
  • Principals EPI
  • Schedule

    29-30 Jan 2024

    4-5 Mar 2024

    6-7 May 2024

    15-16 Jul 2024

    23-24 Sep 2024

    14-15 Oct 2024

    25-26 Nov 2024

  • Audience

    The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.

  • Prerequisities

    There is no specific prerequisite for the CDCP® course. However, participants who already have at least one or two years’ experience in a data centre or facilities environment may be best suited. Those with no experience just yet are most welcome to participate.

  • At Course Completion

    After completion of the course the participant will be able to:

    • Choose an optimum site for mission-critical data centre based on current and future needs

    • Describe all components that are important for highavailability in a data centre and how to effectively setup the data centre

    • Name and apply the various industry standards

    • Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.

    • Review the electrical distribution system to avoid costly downtime

    • Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future

    • Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques

    • Setup effective data centre monitoring ensuring the right people get the right message

    • Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre

    • Select equipment racks and components suitable for ICT equipment and its cooling requirements
      Select the correct light levels for the various areas of the data centre.

    • Select appropriate fire safety/protection controls to detect and suppress potential fire


    Certification exams will be administered at the end of the last day of the course. The exam is a one-hour, 40 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Professional” Certificate. 

  • Module 1 Title The Data Centre, It’s Importance and Causes for Downtime
  • Module 1 Content
  • Module 2 Title Data Centre Standards and Best Practices
  • Module 2 Content
  • Module 3 Title Data Centre Location, Building and Construction
  • Module 3 Content
    • Selecting appropriate sites and buildings and how to avoid pitfalls
    • Various components of an effective data centre and supporting facilities setup
  • Module 4 Title Raised Floor/Suspended Ceiling
  • Module 4 Content
    • Uniform, concentrated and rolling load definitions
    • Applicable standards
    • Raised floor guidelines
    • Signal Reference Grid, grounding of racks
    • Disability act and regulations
    • Suspended ceiling usage and requirement
  • Module 5 Title Light
  • Module 5 Content
    • Standards
    • Light fixture types and placement
    • Emergency lighting, Emergency Power Supply (EPS)
  • Module 6 Title Power Infrastructure
  • Module 6 Content
    • Power infrastructure layout from generation to rack level
    • ATS and STS systems
    • Redundancy levels and techniques
    • Three-phase and single-phase usage
    • Power distribution options within the computer room
    • Power cabling versus bus bar trunking
    • Bonding versus grounding
    • Common Mode Noise and isolation transformers
    • Distribution boards, form factors and IP-protection grades
    • Power quality guidelines
    • Real power versus apparent power
    • How to size and calculate load in the data centre
    • Generators
    • Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option
    • Battery types, correct selection and testing
    • Thermo-graphics
    • Renewable Energy Factor (REF)
  • Module 7 Title Electro Magnetic Fields
  • Module 7 Content
    • Electrical fields and magnetic fields definitions and units of measurements
    • Sources of EMF
    • Effects of EMF on human health and equipment
    • (H)EMP
    • Standards
    • EMF shielding solutions
  • Module 8 Title Equipment Racks
  • Module 8 Content
    • Rack standards, properties and selection criteria
    • Security considerations
    • Power rail/strip options
  • Module 9 Title Cooling Infrastructure
  • Module 9 Content
    • Temperature and humidity recommendations
    • Cooling measurement units and conversion rates
    • Sensible and latent heat definitions
    • Differences between comfort and precision cooling
    • Overview of different air conditioner technologies
    • Raised floor versus non-raised floor cooling
    • Placement of air conditioner units and limitations to be observed
    • Supplemental cooling options
    • Cold aisle/hot aisle containment
    • Liquid immersion cooling
    • Cooling concepts: Seasonal Thermal Energy Storage (STER)
  • Module 10 Title Water Supply
  • Module 10 Content
    • Importance of water supply and application areas
    • Backup water supply techniques
  • Module 11 Title Designing a Scalable Network Infrastructure
  • Module 11 Content
    • The importance of a Structured Cabling System
    • Planning considerations
    • Copper and Fiber cable technology and standards
    • ANSI/TIA-942 Cabling hierarchy and recommendations
    • Testing and verification
    • Network redundancy
    • Building-to-building connectivity
    • Network monitoring system requirements
  • Module 12 Title Fire Safety/Protection
  • Module 12 Content
    • Standards for fire suppression
    • Detection systems
    • Various total flooding fire suppression techniques and systems, their benefits and disadvantages
    • Handheld extinguishers
    • Signage and safety
    • Regulatory requirements and best practices
  • Module 13 Title Physical Security and Safety
  • Module 13 Content
    • Physical security considerations
    • Physical safety considerations
  • Module 14 Title Auxiliary Systems
  • Module 14 Content
    • Data centre monitoring requirements
    • EMS, BMS and DCIM
    • Water leak detection systems
    • Alarm notification
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM3,550.00(+RM284.00 Tax)
* Training Dates:

CDCS® (Certified Data Centre Specialist) is a 3-day advance level for training data centre design/build professionals.  The CDCS® course will cover engineering calculations on the various components in a data centre facility.  CDCS® will further increase attendees' competencies to a level of a compatible sparring partner with suppliers and verify offers provided by vendors for correctness, effectiveness and efficiency.

CDCS® is the second training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class. CDCS itself is a prerequisite for persons wishing to achieve the CDCE® status.

Additional Info

  • Certification Course & Certificate
  • Course Code CDCS-VILT
  • Price RM5300
  • Exam Price Include
  • Exam Code CDCS
  • Duration 3 Days
  • CertificationInfo Certified Data Centre Specialist
  • Principals EPI
  • Schedule

    24-26 Jan 2024 (VILT)

    19-21 Feb 2024 (VILT)

    13-15 Mar 2024 (VILT)

    17-19 Apr 2024 (VILT)

    15-17 May 2024 (VILT)

    12-14 Jun 2024 (VILT)

    24-26 Jul 2024 (VILT)

    12-14 Aug 2024 (VILT)

    18-20 Sep 2024 (VILT)

    9-11 Oct 2024 (VILT)

    6-8 Nov 2024 (VILT)

    11-13 Dec 2024 (VILT)

  • Audience

    The primary audience for this course is an

    • IT, Facilities or Data Centre Operations professional working in and around the data centre (representing both end-customers and/or service provider/facilitators) and,
    • having the responsibility to achieve and improve high availability and manageability of the Data Centre, such as: Data centre managers, Operations / Floor / Facility managers, data centre engineers, network/system engineers, data centre sales/consultants.
  • Prerequisities

    Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class.

  • At Course Completion

    After completing this course, you will be able to:

    • Understand the design life cycle of data centres and the stages involved
    • Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met
    • Validate design plans, quotes and offers proposed by vendors/contractors
    • Understand redundancy levels for both the data centre design/setup and maintenance
    • Understand the various building considerations such as bullet proofng, mitigation of seismic activity, fire ratings and thermal stability
    • Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage
    • Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues
    • Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes
    • Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements
    • Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances
    • Understand the fundamental cooling setup, CFM, Delta-T and other important factors
    • Understand contamination factors and limitations
    • Understand full details of fire suppression options, how to calculate gas content and verify installations
    • Understand how to measure data centre energy efficiency and how to improve it
  • Module 1 Title Data Centre Design/Life Cycle Overview
  • Module 1 Content
    • Overview of the phases of a data centre life cycle
    • Planning, re-alignment and continuous improvement
  • Module 2 Title Standards and Rating Level Definitions
  • Module 2 Content
    • Rating level history
    • Standards and guidelines compared (TIA-942, ISO 22237, EN 50600, UTI)
    • Rating level definitions
    • Redundancy options (N+1), 2N, 2(N+1)
    • Concurrent Maintainability/Compartmentalisation
    • Example configurations
    • Substation and feed requirements
    • Maintenance options
    • Operational processes guidelines/standards
    • Skill development
  • Module 3 Title Building Considerations
  • Module 3 Content
    • Building location considerations
    • Floor and hanging loads requirements
    • Fire rating for walls and glass
    • Blast protection
    • Bullet proofing
    • Forced entry protection
  • Module 4 Title Advanced Raised Floor & Suspended Ceiling
  • Module 4 Content
    • Raised floor installation guidelines
    • Techniques to install a proper and leveled raised access floor
    • Common mistakes
    • Choosing the right tiles and their locations
    • Seismic-mitigating floor constructions
    • Choosing the correct suspended ceiling
  • Module 5 Title Advanced Power
  • Module 5 Content

    - Power infrastructure layout;

    • Formulas which you should know for the data centre
    • Single Line Electrical diagrams; how to read to ensure key components are present for protection
    • Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where
    • Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where
    • Sizing of protective components
    • Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install
    • Power cabling and cable run considerations
    • PDU/DB setup and minimum requirements

    - Generators;

    • Generator types: Standy/Prime/Continuous
    • Component make up and functions
    • Fuel storage and calculation
    • Paralleling of gen-sets
    • Generator room/area requirements

    - UPS Systems;

    • Required specifications for UPS systems
    • How to read data sheets and select the correct UPS
    • Requirements for parallel configurations and avoid pitfalls such as single point of failures
    • How parallel installation should be done, classic mistakes made by installers and how to avoid these

    - Harmonic Filters;

    • Active/Passive filters and their application

    - Battery Banks;

    • Battery bank terminology
    • Designing battery banks, how to calculate, and double check the battery bank to be installed
    • Battery charging pitfalls and ensuring the right charger is being installed and used
    • Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel
    • How to test batteries correctly and make decisions on cell/block or string replacement
    • Battery casing choices; ABS, V0, V1, V2
    • Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.
  • Module 6 Title Advanced Electro Magnetic Fields
  • Module 6 Content
    • Sources of EMF
    • Difference between single, three phase and bus-bar EMF
    • Options available to measure EMF and how to interpret the results from single-axes and composite measurements
    • Guidance on safe distance for equipment and humans
    • Calculation of EMF attenuation factor for shielding material permeability and saturation factors
  • Module 7 Title Advanced Cooling
  • Module 7 Content
    • Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat
    • Psychometric chart and ASHRAE recommendations
    • Environmental class definitions and thermal specifications
    • Temperature/humidity measurements guideline
    • Heat dissipation methods
    • Altitude impact on temperature intake to ICT equipment
    • Floor plan setup for effective cooling
    • Differences in tile surface and supporting structure and the air-flow performance impact
    • Rack door construction and the flow performance impact
    • Equipment Delta-T and its impact
    • Optimising airflow
    • Thermal units conversions
    • Calculations for air volume displacement (CFM/CMH)
    • Cooling capacity calculations
    • Air-conditioning selection
    • De- / humidifying options
    • Air conditioning efficiency
    • SHR impact on cost saving
    • Efficiency indicator
    • New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)
    • Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs
    • Installation requirements
    • Connections to fire panel and EPO
    • Commissioning of air conditioners
    • Set points and calibration
    • CFD (Computational Fluid Dynamics)
  • Module 8 Title Advanced Fire Protection
  • Module 8 Content
    • The fire triangle and elements to stop a fire
    • Detection systems in detail (VESDA, VIEW, smoke sensors)
    • Considerations for installation of sensors
    • Proper testing of smoke sensors
    • Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this
    • Details on Inert and Halocarbon systems and how to select the correct system for your data centre
    • How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations
    • Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors
    • Requirements for the fire detection panel
    • Installation verification, methods, what to check and how
    • New advanced fire suppression technologies
  • Module 9 Title Design and Install Scalable Networking Cabling System
  • Module 9 Content
    • ANSI/TIA942 cabling structure topology
    • Copper and fiber cabling
    • ToR, EoR Design
    • Intelligent patching systems
    • Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement
    • Standard for telecommunications labeling and administration
  • Module 10 Title Environmental Specifications and Contamination Control
  • Module 10 Content
    • Acoustic noise effects, regulations, specifications and limits
    • Data centre contaminations and classifications
    • Measurements, standards and limits
    • Preventive measures and avoidance
  • Module 11 Title Data Centre Efficiency
  • Module 11 Content
    • Business drivers to go Green
    • Sustainability versus high-availability
    • Green guidelines and standards
    • Power Usage Effectiveness (PUE), values, classes, considerations and improvements
    • Open Compute Project (OCP)
    • Savings on cooling infrastructure
    • Savings on light infrastructure
  • Module 12 Title Mock Exam
  • Module 12 Content
  • Module 13 Title Exam: Certified Data Centre Specialist (CDCS®)
  • Module 13 Content

    Attendees will take a 1.5 hour CDCS® exam. The exam is 60 questions, multiple choice, closed-book. The passing mark is 45 out of 60. 

  • Module 14 Content
  • Module 15 Content
  • Module 16 Content
  • Module 17 Content
  • Module 18 Content
  • Module 19 Content
  • Module 20 Content
  • Module 21 Content
  • Module 22 Content
  • Module 23 Content
  • Module 24 Content
  • Module 25 Content
  • Module 26 Content
  • Module 27 Content
  • Module 28 Content
  • Module 29 Content
  • Module 30 Content
  • Module 31 Content
  • Module 32 Content
  • Module 33 Content
  • Module 34 Content
  • Module 35 Content
  • Module 36 Content
  • Module 37 Content
  • Module 38 Content
  • Module 39 Content
  • Module 40 Content
  • Module 41 Content
  • Module 42 Content
  • Module 43 Content
  • Module 44 Content
  • Module 45 Content
  • Module 46 Content
  • Module 47 Content
  • Module 48 Content
  • Module 49 Content
  • Module 50 Content
RM5,300.00(+RM424.00 Tax)
* Training Dates:

CDCS® (Certified Data Centre Specialist) is a 3-day advance level for training data centre design/build professionals.  The CDCS® course will cover engineering calculations on the various components in a data centre facility.  CDCS® will further increase attendees' competencies to a level of a compatible sparring partner with suppliers and verify offers provided by vendors for correctness, effectiveness and efficiency.

CDCS® is the second training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class. CDCS itself is a prerequisite for persons wishing to achieve the CDCE® status.

 

Check Certified Data Centre Specialist VILT Class Schedule

Additional Info

  • Certification Course & Certificate
  • Course Code CDCS
  • Price RM5300
  • Exam Price Include
  • Exam Code CDCS
  • Duration 3 Days
  • CertificationInfo Certified Data Centre Specialist
  • Principals EPI
  • Schedule

    26-28 Feb 2024

    29-31 May 2024

    17-19 Jul 2024

    16-18 Oct 2024

  • Audience

    The primary audience for this course is an

    • IT, Facilities or Data Centre Operations professional working in and around the data centre (representing both end-customers and/or service provider/facilitators) and,
    • having the responsibility to achieve and improve high availability and manageability of the Data Centre, such as: Data centre managers, Operations / Floor / Facility managers, data centre engineers, network/system engineers, data centre sales/consultants.
  • Prerequisities

    Participants must hold a valid CDCP® certificate in order to be able to register for the CDCS® class.

  • At Course Completion

    After completing this course, you will be able to:

    • Understand the design life cycle of data centres and the stages involved
    • Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met
    • Validate design plans, quotes and offers proposed by vendors/contractors
    • Understand redundancy levels for both the data centre design/setup and maintenance
    • Understand the various building considerations such as bullet proofng, mitigation of seismic activity, fire ratings and thermal stability
    • Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage
    • Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues
    • Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes
    • Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements
    • Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances
    • Understand the fundamental cooling setup, CFM, Delta-T and other important factors
    • Understand contamination factors and limitations
    • Understand full details of fire suppression options, how to calculate gas content and verify installations
    • Understand how to measure data centre energy efficiency and how to improve it
  • Module 1 Title Data Centre Design/Life Cycle Overview
  • Module 1 Content
    • Overview of the phases of a data centre life cycle
    • Planning, re-alignment and continuous improvement
  • Module 2 Title Standards and Rating Level Definitions
  • Module 2 Content
    • Rating level history
    • Standards and guidelines compared (TIA-942, ISO 22237, EN 50600, UTI)
    • Rating level definitions
    • Redundancy options (N+1), 2N, 2(N+1)
    • Concurrent Maintainability/Compartmentalisation
    • Example configurations
    • Substation and feed requirements
    • Maintenance options
    • Operational processes guidelines/standards
    • Skill development
  • Module 3 Title Building Considerations
  • Module 3 Content
    • Building location considerations
    • Floor and hanging loads requirements
    • Fire rating for walls and glass
    • Blast protection
    • Bullet proofing
    • Forced entry protection
  • Module 4 Title Advanced Raised Floor & Suspended Ceiling
  • Module 4 Content
    • Raised floor installation guidelines
    • Techniques to install a proper and leveled raised access floor
    • Common mistakes
    • Choosing the right tiles and their locations
    • Seismic-mitigating floor constructions
    • Choosing the correct suspended ceiling
  • Module 5 Title Advanced Power
  • Module 5 Content

    - Power infrastructure layout;

    • Formulas which you should know for the data centre
    • Single Line Electrical diagrams; how to read to ensure key components are present for protection
    • Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where
    • Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where
    • Sizing of protective components
    • Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install
    • Power cabling and cable run considerations
    • PDU/DB setup and minimum requirements

    - Generators;

    • Generator types: Standy/Prime/Continuous
    • Component make up and functions
    • Fuel storage and calculation
    • Paralleling of gen-sets
    • Generator room/area requirements

    - UPS Systems;

    • Required specifications for UPS systems
    • How to read data sheets and select the correct UPS
    • Requirements for parallel configurations and avoid pitfalls such as single point of failures
    • How parallel installation should be done, classic mistakes made by installers and how to avoid these

    - Harmonic Filters;

    • Active/Passive filters and their application

    - Battery Banks;

    • Battery bank terminology
    • Designing battery banks, how to calculate, and double check the battery bank to be installed
    • Battery charging pitfalls and ensuring the right charger is being installed and used
    • Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel
    • How to test batteries correctly and make decisions on cell/block or string replacement
    • Battery casing choices; ABS, V0, V1, V2
    • Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.
  • Module 6 Title Advanced Electro Magnetic Fields
  • Module 6 Content
    • Sources of EMF
    • Difference between single, three phase and bus-bar EMF
    • Options available to measure EMF and how to interpret the results from single-axes and composite measurements
    • Guidance on safe distance for equipment and humans
    • Calculation of EMF attenuation factor for shielding material permeability and saturation factors
  • Module 7 Title Advanced Cooling
  • Module 7 Content
    • Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat
    • Psychometric chart and ASHRAE recommendations
    • Environmental class definitions and thermal specifications
    • Temperature/humidity measurements guideline
    • Heat dissipation methods
    • Altitude impact on temperature intake to ICT equipment
    • Floor plan setup for effective cooling
    • Differences in tile surface and supporting structure and the air-flow performance impact
    • Rack door construction and the flow performance impact
    • Equipment Delta-T and its impact
    • Optimising airflow
    • Thermal units conversions
    • Calculations for air volume displacement (CFM/CMH)
    • Cooling capacity calculations
    • Air-conditioning selection
    • De- / humidifying options
    • Air conditioning efficiency
    • SHR impact on cost saving
    • Efficiency indicator
    • New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)
    • Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs
    • Installation requirements
    • Connections to fire panel and EPO
    • Commissioning of air conditioners
    • Set points and calibration
    • CFD (Computational Fluid Dynamics)
  • Module 8 Title Advanced Fire Protection
  • Module 8 Content
    • The fire triangle and elements to stop a fire
    • Detection systems in detail (VESDA, VIEW, smoke sensors)
    • Considerations for installation of sensors
    • Proper testing of smoke sensors
    • Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this
    • Details on Inert and Halocarbon systems and how to select the correct system for your data centre
    • How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations
    • Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors
    • Requirements for the fire detection panel
    • Installation verification, methods, what to check and how
    • New advanced fire suppression technologies
  • Module 9 Title Design and Install Scalable Networking Cabling System
  • Module 9 Content
    • ANSI/TIA942 cabling structure topology
    • Copper and fiber cabling
    • ToR, EoR Design
    • Intelligent patching systems
    • Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement
    • Standard for telecommunications labeling and administration
  • Module 10 Title Environmental Specifications and Contamination Control
  • Module 10 Content
    • Acoustic noise effects, regulations, specifications and limits
    • Data centre contaminations and classifications
    • Measurements, standards and limits
    • Preventive measures and avoidance
  • Module 11 Title Data Centre Efficiency
  • Module 11 Content
    • Business drivers to go Green
    • Sustainability versus high-availability
    • Green guidelines and standards
    • Power Usage Effectiveness (PUE), values, classes, considerations and improvements
    • Open Compute Project (OCP)
    • Savings on cooling infrastructure
    • Savings on light infrastructure
  • Module 12 Title Mock Exam
  • Module 12 Content
  • Module 13 Title Exam: Certified Data Centre Specialist (CDCS®)
  • Module 13 Content

    Attendees will take a 1.5 hour CDCS® exam. The exam is 60 questions, multiple choice, closed-book. The passing mark is 45 out of 60. 

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RM5,300.00(+RM424.00 Tax)
* Training Dates:

With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or efficiency requirements that are often demanded. The ever-changing technologies places even greater pressure on data centre managers along with the faster pace at which these changes are required.


The CDCP® course is a 2-day course. It designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc, to ensure a high-available data centre.

Additional Info

  • Certification Course & Certificate
  • Course Code CDCP-VILT
  • Price RM3550
  • Exam Price Include
  • Exam Code CDCP
  • Duration 2 Days
  • CertificationInfo Certified Data Centre Professional
  • Principals EPI
  • Schedule

    3-4, 15-16, 22-23 Jan 2024 (VILT)

    14-15, 26-27 Feb 2024 (VILT)

    4-5, 18-19, 27-28 Mar 2024 (VILT)

    1-2, 29-30 Apr 2024 (VILT)

    6-7, 13-14, 20-21 May 2024 (VILT)

    10-11, 19-20, 24-25 Jun 2024 (VILT)

    8-9, 15-16, 22-23 Jul 2024 (VILT)

    5-6, 12-13, 19-20 Aug 2024 (VILT)

    2-3, 9-10, 16-17 Sep 2024 (VILT)

    7-8, 14-15, 28-29 Oct 2024 (VILT)

    4-5, 11-12, 18-19 Nov 2024 (VILT)

    2-3, 9-10 Dec 2024 (VILT)

  • Audience

    The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.

  • Prerequisities

    There is no specific prerequisite for the CDCP® course. However, participants who already have at least one or two years’ experience in a data centre or facilities environment may be best suited. Those with no experience just yet are most welcome to participate.

  • At Course Completion

    After completion of the course the participant will be able to:

    • Choose an optimum site for mission-critical data centre based on current and future needs

    • Describe all components that are important for highavailability in a data centre and how to effectively setup the data centre

    • Name and apply the various industry standards

    • Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.

    • Review the electrical distribution system to avoid costly downtime

    • Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future

    • Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques

    • Setup effective data centre monitoring ensuring the right people get the right message

    • Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre

    • Select equipment racks and components suitable for ICT equipment and its cooling requirements
      Select the correct light levels for the various areas of the data centre.

    • Select appropriate fire safety/protection controls to detect and suppress potential fire


    Certification exams will be administered at the end of the last day of the course. The exam is a one-hour, 40 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Professional” Certificate. The CDCP certificate is valid for 3 years, after which 1-day refresher and a 1-hour exam will be required to maintain the CDCP certification standing.

  • Module 1 Title The Data Centre, It’s Importance and Causes for Downtime
  • Module 1 Content
  • Module 2 Title Data Centre Standards and Best Practices
  • Module 2 Content
  • Module 3 Title Data Centre Location, Building and Construction
  • Module 3 Content
    • Selecting appropriate sites and buildings and how to avoid pitfalls
    • Various components of an effective data centre and supporting facilities setup
  • Module 4 Title Raised Floor/Suspended Ceiling
  • Module 4 Content
    • Uniform, concentrated and rolling load definitions
    • Applicable standards
    • Raised floor guidelines
    • Signal Reference Grid, grounding of racks
    • Disability act and regulations
    • Suspended ceiling usage and requirement
  • Module 5 Title Light
  • Module 5 Content
    • Standards
    • Light fixture types and placement
    • Emergency lighting, Emergency Power Supply (EPS)
  • Module 6 Title Power Infrastructure
  • Module 6 Content
    • Power infrastructure layout from generation to rack level
    • ATS and STS systems
    • Redundancy levels and techniques
    • Three-phase and single-phase usage
    • Power distribution options within the computer room
    • Power cabling versus bus bar trunking
    • Bonding versus grounding
    • Common Mode Noise and isolation transformers
    • Distribution boards, form factors and IP-protection grades
    • Power quality guidelines
    • Real power versus apparent power
    • How to size and calculate load in the data centre
    • Generators
    • Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option
    • Battery types, correct selection and testing
    • Thermo-graphics
    • Renewable Energy Factor (REF)
  • Module 7 Title Electro Magnetic Fields
  • Module 7 Content
    • Electrical fields and magnetic fields definitions and units of measurements
    • Sources of EMF
    • Effects of EMF on human health and equipment
    • (H)EMP
    • Standards
    • EMF shielding solutions
  • Module 8 Title Equipment Racks
  • Module 8 Content
    • Rack standards, properties and selection criteria
    • Security considerations
    • Power rail/strip options
  • Module 9 Title Cooling Infrastructure
  • Module 9 Content
    • Temperature and humidity recommendations
    • Cooling measurement units and conversion rates
    • Sensible and latent heat definitions
    • Differences between comfort and precision cooling
    • Overview of different air conditioner technologies
    • Raised floor versus non-raised floor cooling
    • Placement of air conditioner units and limitations to be observed
    • Supplemental cooling options
    • Cold aisle/hot aisle containment
    • Liquid immersion cooling
    • Cooling concepts: Seasonal Thermal Energy Storage (STER)
  • Module 10 Title Water Supply
  • Module 10 Content
    • Importance of water supply and application areas
    • Backup water supply techniques
  • Module 11 Title Designing a Scalable Network Infrastructure
  • Module 11 Content
    • The importance of a Structured Cabling System
    • Planning considerations
    • Copper and Fiber cable technology and standards
    • ANSI/TIA-942 Cabling hierarchy and recommendations
    • Testing and verification
    • Network redundancy
    • Building-to-building connectivity
    • Network monitoring system requirements
  • Module 12 Title Fire Safety/Protection
  • Module 12 Content
    • Standards for fire suppression
    • Detection systems
    • Various total flooding fire suppression techniques and systems, their benefits and disadvantages
    • Handheld extinguishers
    • Signage and safety
    • Regulatory requirements and best practices
  • Module 13 Title Physical Security and Safety
  • Module 13 Content
    • Physical security considerations
    • Physical safety considerations
  • Module 14 Title Auxiliary Systems
  • Module 14 Content
    • Data centre monitoring requirements
    • EMS, BMS and DCIM
    • Water leak detection systems
    • Alarm notification
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RM3,550.00(+RM284.00 Tax)
* Training Dates:

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

Additional Info

  • Certification Course & Certificate
  • Course Code VSTW7
  • Price RM11000
  • Exam Price Exclude
  • Duration 5 Days
  • CertificationInfo VMware Certified Professional – Data Center Virtualization (VCP-DCV)
  • Principals VMware
  • Schedule

    23-27 Aug 2021

  • Audience
    • System administrators
    • System integrators
  • Prerequisities

    This course requires completion of one of the following prerequisites:

    • VMware vSphere: Fast Track [V6.x] or [V7]
    • VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
    • VMware vSphere: Optimize and Scale [V6.x] or [V7]

    Equivalent knowledge and administration experience with ESXi and vCenter Server

  • At Course Completion

    By the end of the course, you should be able to meet the following objectives:
    •  Introduce troubleshooting principles and procedures
    •  Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
    •  Describe the benefits and capabilities of VMware Skyline
    •  Explain the purpose of key vSphere log files
    •  Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify the root cause, and implement the appropriate resolution
    •  Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem
    •  Troubleshoot vSphere cluster failure scenarios and analyze possible causes
    •  Diagnose common VMware vSphere® High Availability problems and provide solutions
    •  Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select the correct resolution
    •  Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
    •  Troubleshoot performance problems with vSphere components

  • Module 1 Title Course Introduction
  • Module 1 Content

    •  Introductions and course logistics
    •  Course objectives

  • Module 2 Title Introduction to Troubleshooting
  • Module 2 Content

    •  Define the scope of troubleshooting
    •  Use a structured approach to solve configuration and operational problems
    •  Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

  • Module 3 Title Troubleshooting Tools
  • Module 3 Content

    •  Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
    •  Identify important vSphere log files and interpret the log file contents
    •  Describe the benefits and capabilities of VMware Skyline
    •  Explain how VMware Skyline works
    •  Identify uses for Skyline Advisor

  • Module 4 Title Troubleshooting Virtual Networking
  • Module 4 Content

    •  Analyze and resolve standard switch and distributed switch problems
    •  Analyze virtual machine connectivity problems and fix them
    •  Examine common management network connectivity problems and restore configurations

  • Module 5 Title Troubleshooting Storage
  • Module 5 Content

    •  Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and
       configuration problems
    •  Analyze and resolve common VM snapshot problems
    •  Identify and resolve multipathing-related problems, including common causes of permanent device loss
       (PDL) and all paths down (APD) event problems

  • Module 6 Title Troubleshooting vSphere Clusters
  • Module 6 Content

    •  Identify and recover from problems related to vSphere HA
    •  Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
    •  Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems

  • Module 7 Title Troubleshooting Virtual Machines
  • Module 7 Content

    •  Identify, analyze, and solve virtual machine snapshot problems
    •  Troubleshoot virtual machine power-on problems
    •  Identify possible causes and troubleshoot virtual machine connection state problems
    •  Diagnose and recover from VMware Tools™ installation failures

  • Module 8 Title Troubleshooting vCenter Server and ESXi
  • Module 8 Content

    •  Analyze and fix problems with vCenter Server services
    •  Diagnose and troubleshoot vCenter Server database problems
    •  Examine ESXi host and vCenter Server failure scenarios and resolve the problems

RM11,000.00(+RM880.00 Tax)
* Training Dates:

PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.

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