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PIC: ITIL® Specialist: Plan, Implement and Control

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Training
Certificate

PIC: ITIL® Specialist: Plan, Implement and Control

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Course Information

Course Name

PIC: ITIL® Specialist: Plan, Implement and Control

Exam code

PIC

Duration

3 Days

Certification

Overview

This 3-day course provides candidates with a comprehensive understanding of the key concepts, principles, value, and challenges associated with five ITIL® 4 management practices: ITIL® 4 Asset Management, ITIL® 4 Change Enablement, ITIL® 4 Deployment Management, ITIL® 4 Release Management, and ITIL® 4 Service Configuration Management. The course offers best practice guidance at both strategic and operational levels, helping candidates maximise value from these practices.

The ITIL® 4 Plan, Implement, and Control Practices module is structured in alignment with the ITIL® framework. The examination assesses whether candidates can effectively demonstrate their understanding and application of the concepts covered in the five ITIL® 4 practice areas mentioned above.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Overview

Overview

This 3-day course provides candidates with a comprehensive understanding of the key concepts, principles, value, and challenges associated with five ITIL® 4 management practices: ITIL® 4 Asset Management, ITIL® 4 Change Enablement, ITIL® 4 Deployment Management, ITIL® 4 Release Management, and ITIL® 4 Service Configuration Management. The course offers best practice guidance at both strategic and operational levels, helping candidates maximise value from these practices.

The ITIL® 4 Plan, Implement, and Control Practices module is structured in alignment with the ITIL® framework. The examination assesses whether candidates can effectively demonstrate their understanding and application of the concepts covered in the five ITIL® 4 practice areas mentioned above.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Candidates taking the ITIL® 4 Plan, Implement and Control Practices qualification.

An ITIL® 4 Foundation certification is a pre-requisite for studying ITIL® 4 Specialist: Plan, Implement and Control.

  • Understand the key concepts of the PIC practices.
  • Understand the processes of the PIC practices.
  • Understand the roles and competences of the PIC practices.
  • Understand how information and technology support and enable the PIC practices.
  • Understand the role of partners and suppliers in the PIC practices.
  • Understand how the ITIL® capability model can be used to develop the PIC practices.
  • Understand how the ITIL® guiding principles support the PIC practices.

Course Outline

  • The key concepts of the practice
  • The processes of the practice
  • The roles and competences of the practice
  • How information and technology support and enable the practice
  • The role of partners and suppliers in the practice
  • How the ITIL® capability model can be used to develop the practice
  • The recommendations for the practice success
  • The key concepts of the practice
  • The processes of the practice
  • The roles and competences of the practice
  • How information and technology support and enable the practice
  • How the ITIL® capability model can be used to develop the practice
  • The recommendations for the practice success
  • The key concepts of the practice
  • The processes of the practice
  • The roles and competences of the practice
  • How information and technology support and enable the practice
  • The role of partners and suppliers in the practice
  • How the ITIL® capability model can be used to develop the practice
  • The recommendations for the practice success
  • The key concepts of the practice
  • The processes of the practice
  • The roles and competences of the practice
  • The role of partners and suppliers in the practice
  • How the ITIL® capability model can be used to develop the practice
  • The recommendations for the practice success
  • The key concepts of the practice
  • The processes of the practice
  • The roles and competences of the practice
  • How information and technology support and enable the practice
  • How the ITIL® capability model can be used to develop the practice
  • The recommendations for the practice success
  • Understand the processes and value streams of the Plan, Implement, and control practices
  • How information and technology support and enable the practices
  • Recommendations for the Plan, Implement, and Control practices success
Course Price

RM7,100.00 exc. 8% tax

Training Dates

Product price:RM7,100.00 exc. 8% tax
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Certification Details

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