Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.
At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.
Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.
The ITIL® 4 Specialist: High-Velocity IT course is based on the ITIL® 4 Specialist: High-Velocity IT candidate syllabus from AXELOS. The course addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. With the help of ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: High-Velocity IT certification exam.
The ITIL® 4 Specialist: High-Velocity IT course is designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. It will help aspiring organizations to operate in a similar way to successful digitally-native organizations. The course includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The focus of these practices and technologies is on the rapid delivery of products and services to obtain maximum value.
It is aimed at IT and service management practitioners who work in organizations that are becoming more digitally enabled. It will help those who are familiar with traditional IT and service management concepts to discuss ‘digital’ confidently, develop practical competencies, and integrate new concepts, techniques, and technologies into their ways of working.
Required: ITIL® 4 Foundation Certificate
At the end of this course, participants will be able to:
Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
Understand the digital product lifecycle in terms of the ITIL operating model.
Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.
Know how to contribute to achieving value with digital products.
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Course Learning Objectives
ITIL® 4 Certification Scheme
Relevance of High-Velocity IT Approaches
High-Velocity IT Approaches in Detail
High-Velocity IT Aspects
High-Velocity IT Applications
Key Behavior Patterns
ITIL Guiding Principles
Reconstructing for Service Agility
Working in Complex Environments
ITIL Continual Improvement Model
High-Velocity IT Objectives
High-Velocity IT Techniques
Minimum Viable Products and Services
Basic Concepts Related to Fast Development
Infrastructure as Code
Continual Business Analysis
Continuous Integration / Continuous Delivery (CI/CD)
Introduction to Resilient Operations
Definition of Done
Algorithmic IT Operations
Site Reliability Engineering (SRE)
Basic Concepts of Co-created Value
DevOps Audit Defense Toolkit
15-17 Feb 2021
26-28 Apr 2021
14-16 Jun 2021
18-20 Aug 2021
20-22 Sep 2021
13-15 Oct 2021
1-3 Dec 2021