Training with Iverson classes

Training is not a commodity – all training centres are not the same. Iverson Associates Sdn Bhd is the most established, the most reputable, and the top professional IT training provider in Malaysia. With a large pool of experienced and certified trainers, state-of-the-art facilities, and well-designed courseware, Iverson offers superior training, a more impactful learning experience and highly effective results.

At Iverson, our focus is on providing high-quality IT training to corporate customers, meeting their learning needs and helping them to achieve their training objectives. Iverson has the flexibility to provide training solutions whether for a single individual or the largest corporation in a well-paced or accelerated training programme.

Our courses continue to evolve along with the fast-changing technological advances. Our instructor-led training services are available on a public and a private (in-company) basis. Some of our courses are also available as online, on demand, and hybrid training.

CDFOM : Certified Data Centre Facilities Operations Manager

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Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes.

The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.

Audience Profile

  • The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the  data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations.


It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the CDCP® prior to attending CDFOM®.

At Course Completion

After completing this course, you will be able to:

  • To setup a data centre facilities operations team
  • To manage and motivate your facilities management team
  • To setup SLA’s and manage them including liabilities, KPI’s etc.
  • To manage vendors and measure their performance
  • To manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
  • To manage safety & statutory requirements
  • To effectively and efficiently manage data centre operations
  • To manage documents
  • To set-up equipment life cycle including testing
  • To define data centre design limits and set-up and manage a proper capacity management plan
  • To commission and de-commission equipment
  • To go about IT cable management
  • To manage the day-to-day data centre operations

Course Outline

RM5,000.00(+RM300.00 Tax)
* Training Dates:

* Price includes Exam

Course Information
3 Days

17-19 Feb 2020

22-24 Apr 2020

20-22 May 2020

22-24 Jul 2020

9-11 Sep 2020 

11-13 Nov 2020

PMP, Project Management Professional (PMP), CAPM, Certified Associate in Project Management (CAPM) are registered marks of the Project Management Institute, Inc.

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